Umm, it just seems like they won't refund you after your month is up? The email doesn't state anywhere you can no longer use it for botting.
The whole reason behind it is people buying a months worth of VPS and then asking for a refund, which is the most douchebag move you can make.
Which bots were you running? It's possible that you were trying to run way too much on the W3 and Photon didn't like you using so many resources.
i agree its pretty shit to buy something, use it, and then demand a refund






