Someone hacked my account - Need advice

[Lapays2]

Ok so i've been hacked twice now and idk how.

I've already recovered it and need advice on how to secure it.

My recoveries are from 2008 i have a email on it. What do i do so i don't get hacked again?

I'm going to change my password on my ipad on the off chance i do have a keylogger. I don't think i have a keylogger but who knows.

He put membership on it so he'll have newer membership details if he tries to recover it.

Dude was playing on it like i wouldn't recover it aswell 6m worth of dbones and green d hides.

 

[Soviet Union]

Use a different computer (on a different wifi I would recommend) change the password, and change your email password. Check the computer you were using, run scan checks I suggest malware bites, its free. See if anything comes up. If not have a at 'processes' (by going to task manger (Ctrl + Alt + Delete)) See if anything is using a unusually high CPU.

 

[Tenko]

First scan your computer and check if you don't have a keylogger on it.

Are you the original owner? You should cancel the membership he just put on (especially if it is by card).

 

[Lapays2]

First scan your computer and check if you don't have a keylogger on it.

Are you the original owner? You should cancel the membership he just put on (especially if it is by card).

Yes i'm the original owner.

How do i cancel the membership on the new site? haven't even played runescape for a long time just went on for kicks today and see my password was changed.

 

[Teflon Don]

Virus scan your computer....if you don't mind...just reboot the entire thing, change every information you can about your account and add a bank PIN and everytime before logging out, bank your items so nothing can be stolen.

 

[Lapays2]

Virus scan your computer....if you don't mind...just reboot the entire thing, change every information you can about your account and add a bank PIN and everytime before logging out, bank your items so nothing can be stolen.

Should i really change my recovs? there from 2008

 

[Teflon Don]

Should i really change my recovs? there from 2008

Yes, it doesn't matter when it's from. Within those 4 years...you they could of gotten the recovery answers and now they're using it to their advantage...even if it's from 2001...which is 11 years ago.

Change it every so often...maybe a year or 6 months just to be on the safe site.

 

[Lapays2]

What i find odd if i was just keylogged, i wouldn't think they would play on it like they owned it.

 

[Soviet Union]

What i find odd if i was just keylogged, i wouldn't think they would play on it like they owned it.

Some people are odd, there's a chance someone you know know's your password.

 

[Makarove]

Restore your computer to manufactured settings.

If you have anything important on there, put it on a usb or something.

Download avg 2012

and malewarebytes anti maleware