Scammed by Planetsgold.com

UnregisteredDumbo · Dec 6, 2015

I bought the service 86-94 magic via bursting, I paid them with 41m coins, 23m for the service, 16m for the rest of the runes needed, I already had some of the runes, he said he took the 23m, ofcourse I logged into my other account and watched him run to the grand tree north east of g.e so i go alright cool he's doing it. I gave him probably 50mish worth of stuff, left a few supplies for the training as he requested, all those supplies are gone, 3 items of which i am wearing are in the bank ( no he didn't die, the sara cape is still in bank out of the 3 items) I changed my password 4 minutes prior of giving him the password, I bought a new tower, only have downloaded runescape and skype off of runescape.com and skype.com, I've download Gyazo from gyazo.com. I can download teamview and show anyone that the password was changed 4 minutes prior to giving him the details, he claims he took 23m and put it on his mule, i got the skype chat and all, he said he was starting immediately, i asked for progress and he said he was real busy and had to get off, and he replied he will start it as soon as possible. He then replied in a short 15ish minutes and asked if i logged in and took the items off. I have receipt for my new computer, I have the messages on my e-mail where they've sent confirmation etc on the shipping and receiving, most importantly I'm disappointed to get scammed by a gold site.

Here are the beginning chat logs..
https://gyazo.com/8ce8dc53a4923b8ae1c01733d390b7b0

https://gyazo.com/6bed3c5bc33cb9337f58ff6114e1552d

https://gyazo.com/030e437bbdf8011c17a58dd39f9f48b7
(Didn't show password) can confirm with any staff
https://gyazo.com/8e7fd1316e2c600d57d6534a6ab3cb8e

Here's where I ask for updates ----
https://gyazo.com/3c09b89bbb620251bd3b7bd2d7b613a5

https://gyazo.com/f0e0506ea0a31455e574e65110502308
(I did not record the trade, as anyone else that would've been pissed would've said a lot of things.. )
https://gyazo.com/fa2120706933fe0dbbe6a6a3c05b4ae9

https://gyazo.com/63474df303dda02d322833cf595733fa
( I told him I'd request $5000 for it to be taken down, yes I'm really pissed.)
https://gyazo.com/faad974ad9714827a0f7f47cc32daf4a

I then paniced and looked for any staff on my Skype, only person that I thought could help was Divica, he then lead me to here//

Some livechat after realized they scammed me:
https://gyazo.com/7eaebe7adef0a2934d7b137988de2ed4

https://gyazo.com/7fd79791467387f3981f2854c11f970e

I'm, so furious..

My e-mail changing the password " https://gyazo.com/37c7fca1afbfcd8b7543284f55849618 "

Sent the details in livechat before Skype..

6 minutes on Skype " https://gyazo.com/b9bfdfb3dee838cec7399d56fbccccb1 "

My Skype is Blake.rhoda

Please help, I know I've done wrong in the past, but from professionals you know this isn't right..

UnregisteredDumbo · Dec 6, 2015

Talked to an admin and he admits that he has the chat logs of the first conversation and that he went through them and has to speak to his agent

Confirmed what was on my account, was confirmed by the worker of planetsgold in my first post where he said it was ok

https://gyazo.com/9a611f36f3a8e378f0ad39713a16782c (Does not show what I was wearing, but in the chat logs of our other conversation the admin said and admits that he's seen it and will take action)\

More to add to report:

more chat logs from the admin of planetsgold

https://gyazo.com/a5eb9a4d1f6eb2f8d9cd675fa9db2158
https://gyazo.com/d97329a572f059597b2cd0263c9f7037
https://gyazo.com/c8fe965447e08ec948cac75cc3bfc650
https://gyazo.com/18164b63036eef17c1eb7d2beda0aa49
https://gyazo.com/7aa4d61388c20fa560c91e647db71b16
https://gyazo.com/177bf3317e04c774ba15cc83eabfe86b
https://gyazo.com/ee7ddb00ba6c6b5433b279ba95c5972a

( I accepted the 23m back after we came to an agreement on what was lost, I just want my items and the 41.5m cash back)
https://gyazo.com/bab13eea0f3757a30c263142803b3cac
https://gyazo.com/1d53a149a5ca2e53f8b974cd160f0e77
https://gyazo.com/4bf3190669d0503cdfb934faff299304
https://gyazo.com/27396cefa9e4f753fb41df5cdc2b6782
https://gyazo.com/e389ce7a4057d98738b6030c6e8b65f4
https://gyazo.com/5e07a534d88ad183b22e81af81833956
https://gyazo.com/3df126f27f9adbdac0af19a6dbc5cf4e
(here he says they weren't on the account, then the next response it thats why he wants to talk to his worker)
https://gyazo.com/e6a3132ce2ac6d83a4887f8687860249
https://gyazo.com/d9a84f0b850a0ac4178008713a1fb8b9
https://gyazo.com/728f10069caebfde75a0ed6c820b3807
I have not requested refund, nor will I unless he tells me to.
https://gyazo.com/1d26fa1b3ec6572693b08400fd75dcea
(he admits he checked the live chat conversations, but still won't send them to me.. Something is up)
https://gyazo.com/9c1678c83e07c33a0d528f7e6f57f175
https://gyazo.com/d99decc59c822e6bb5162b25916cd0d5
https://gyazo.com/449d57059cf92ba7203beb8f8dc990f5
https://gyazo.com/d57692612dab10b2bb03cb0f525f2499
https://gyazo.com/c571de539344fbb6a386898ebd3b250d
https://gyazo.com/2f4a9133d7199d26d179f53d9c5ab055
https://gyazo.com/69b7c210c49c0d698b65835aa265ed59
https://gyazo.com/476b07defec467d83645e908be2df102
https://gyazo.com/318245eef31d19033160641283b6f52d
https://gyazo.com/f293f2b4de2eb77900fc789a921327ef
Then the end of the convo
https://gyazo.com/d0ba6b4ea963f6182f421285d7fa9264

UnregisteredDumbo · Dec 8, 2015

Ever since I told them I was posting the scam report, they've shut their live chats down.. And barely respond on Skype with any information. They said 1-2 days, it's been 2 days. What do I do?

http://www.sythe.org/dispute-ban-twc/1909530-scammed-planetsgold-com.html