Scammed by Thersgold.com

Scammers profile: http://www.sythe.org/members/344386-julia.html


Explanation of the trade: I bought 600m on thersgold.com for $173.03 and they refuse to refund my money and they keep refusing to deliver the 600m also. They keep telling me to use different payment method or they wont refund my money.

I then learned that the user Julia owns a website called thersgolds.com...she says she does not own it but they talk exactly the same as all websites like rsmalls.com the websites look similar too.

How they scammed: Refusing to refund me unless I send them more money through WU.....
I spoke to them through their online support service on their website on www.thersgold.com

The following is a copy of the conversation:
hanks for contacting us. An operator will be with you shortly...


Pepsi 11-13 14:14:32
Hello, how may i help you?
You 11-13 14:14:38
hi
Pepsi 11-13 14:15:16
hi
You 11-13 14:15:24
I'd like to buy 500m
You 11-13 14:15:26
do u have stock
Pepsi 11-13 14:15:55
which game ?
You 11-13 14:16:01
rs3
Pepsi 11-13 14:17:02
We have plenty of stock, you can place the order now, and delivery will be arranged real fast.
You 11-13 14:17:14
will i need to provide id
You 11-13 14:18:41
identification
You 11-13 14:18:48
and how long does the delivery take
Pepsi 11-13 14:19:04
We will arrange the delivery in 10 minutes usually after you pay.
You 11-13 14:21:01
will I have to show u a picture of my passport and stuff
Pepsi 11-13 14:21:42
will do simple confirmation with you .no need
You 11-13 14:24:10
ok
You 11-13 14:24:13
ill place order now
You 11-13 14:25:25
I've never bought from this site before
You 11-13 14:25:28
is it trustworthy =s
Pepsi 11-13 14:25:50
We are a professional online game service provider. We have a good credibility record in PayPal and 7 years more experience in game gold sale.
You 11-13 14:26:22
okay =D
You 11-13 14:28:00
okay I made the payment for 600m
Pepsi 11-13 14:28:12
May I have your payment email address and character name please?
You 11-13 14:28:26
[email protected]
You 11-13 14:28:30
L_u_s_o
Pepsi 11-13 14:28:53
Please hold on, I will check on it.
You 11-13 14:28:58
ok
Pepsi 11-13 14:31:47
In order to confirm the order information again with you, could you please use your payment email to send us your character name, level and Server.
Please write the correct character name(with correct capitalization) and server name in the email in case we send to the wrong person or server!
Please email to [email protected], and let me know here after you sent the email, thank you.
You 11-13 14:31:53
i have the receipt and confirmation emails if u need
You 11-13 14:32:52
what do you mean server?
You 11-13 14:32:54
rs3?
Pepsi 11-13 14:33:04
yes
You 11-13 14:34:04
the subject of the email is
You 11-13 14:34:11
L_u_s_o RS3
You 11-13 14:34:13
is that okay?
Pepsi 11-13 14:34:22
ok
You 11-13 14:35:34
sent
Pepsi 11-13 14:35:47
Please hold on, I will check on it.
You 11-13 14:38:13
How much longer will this take?
Pepsi 11-13 14:40:57
sorry ,i dont get the email from [email protected]
You 11-13 14:41:37
I sent the email to
You 11-13 14:41:44
[email protected]
Pepsi 11-13 14:42:28
plz resent it
You 11-13 14:43:32
sent it again...
Pepsi 11-13 14:43:43
Please hold on, I will check on it.
Pepsi 11-13 14:46:51
why your buyer name is RS ?
You 11-13 14:47:10
no
You 11-13 14:47:11
>_<
You 11-13 14:47:15
that's the server
You 11-13 14:47:16
rs3
Pepsi 11-13 14:47:37
i mean the order buyer name
You 11-13 14:47:47
im confused
You 11-13 14:47:54
what are u talking about
You 11-13 14:48:05
I've made a big order and this is really inconvenient
You 11-13 14:48:22
You asked me to enter the server
You 11-13 14:48:24
which is RS3
You 11-13 14:48:31
my players name is L_u_s_o
Pepsi 11-13 14:48:34

Pepsi 11-13 14:48:48
why the buyer is RS
You 11-13 14:49:06
I entered L_u_s_o
You 11-13 14:49:10
not 'rs'.
You 11-13 14:49:58
I don't know why it says 'rs'.
You 11-13 14:50:08
do you need me to provide ID?
Pepsi 11-13 14:50:18
usually the buyer name is paypal owns name . but why yours is RS
You 11-13 14:51:03
My name is Awais
You 11-13 14:51:50
the paypal says rs for some reason
You 11-13 14:52:02
Maybe when I registered
You 11-13 14:52:07
but my name is Awais
You 11-13 14:52:17
my player name is L_u_s_o
You 11-13 14:52:24
level 138
You 11-13 14:52:28
server rs3
Pepsi 11-13 14:52:31
ok .may i know your age if you dont mind ?
You 11-13 14:52:40
...
You 11-13 14:52:42
26
You 11-13 14:52:47
can I get my order
You 11-13 14:52:52
I've waited long enough
Pepsi 11-13 14:52:55
ok
Pepsi 11-13 14:53:04
We may call you to make a confirmation, if you don't mind, may I have your phone number please?
You 11-13 14:53:05
this is really inconvenient
You 11-13 14:53:19
07508862021
Pepsi 11-13 14:53:33
less 1min ,calling now
Pepsi 11-13 14:55:12
Sorry for the trouble, we just need to call you for confirmation one time. From next time, we don't have to make a call again. Thank you for your understanding.
You 11-13 14:55:33
no problem
You 11-13 14:55:37
I got the call
You 11-13 14:55:39
and I confirmed
You 11-13 14:55:42
can I get my order now
Pepsi 11-13 14:56:33
We need to make a further confirmation this time cause the problem with the paypal
Could you please provide us the picture (photo) of your credit card and identity card. We just need to check your name on the cards and your birthdate on the identity card. You can cover other personal information of them.
Thank you for your understanding.
You 11-13 14:57:17
...
Pepsi 11-13 14:59:42
Please send the pictures to [email protected],
You 11-13 15:02:05
sent
Pepsi 11-13 15:02:12
Please hold on, I will check on it.
You 11-13 15:07:29
hello?
You 11-13 15:07:34
can I get my order yet...
Pepsi 11-13 15:07:44
I'm contacting the supplier for you now, please wait for a moment if you don't mind.
Pepsi 11-13 15:10:59
sorry ,our supplier is offline at the moment, and would you please check back here later for the face to face trade?
Meanwhile, we will call you or send an email to notify you once the supplier gets online also.
You 11-13 15:13:00
wtf
You 11-13 15:13:02
this is bullshit
You 11-13 15:13:15
really ridiculous
You 11-13 15:13:23
u told me it would be a quick transfer
You 11-13 15:13:27
I've waited over 30 minutes
You 11-13 15:13:32
I'm never ordering from ur site again
You 11-13 15:13:47
very disappointed
Pepsi 11-13 15:14:10
sorry for the trouble ,we will try our best to arrange it soon
You 11-13 15:14:21
how long do I need to wait??
You 11-13 15:14:38
if I wanted to wait I would have bought it from my regular supplier
Pepsi 11-13 15:14:47
depend on supplier ,but we will arrange it asap .
You 11-13 15:14:53
wtf
You 11-13 15:15:00
how long will it take if I wanted my money back?
You 11-13 15:15:32
I'd rather you returned my money because I dont want to wait you lied to me
Pepsi 11-13 15:15:40
i have no right to give your money back ,only manager can do this
You 11-13 15:15:44
you said this would be quick
You 11-13 15:15:54
then have ur manager contact me
Pepsi 11-13 15:16:17
manager is off duty now
You 11-13 15:16:20
or I can go to my bank and report a fraud
You 11-13 15:17:17
can I get information on how long this will take
You 11-13 15:17:28
I need specific times
You 11-13 15:17:44
I can't settle for 'arrange it soon', or 'depends on the supplier'.
You 11-13 15:17:58
I need to know how long I'll be waiting or I'll file a fraud report to my bank
Pepsi 11-13 15:18:12
sorry .im not sure when the supplier will be online
You 11-13 15:18:45
this is ridiculous
You 11-13 15:18:58
can you tell me roughly
You 11-13 15:19:00
how long to wait
Pepsi 11-13 15:20:15
about hours ,im not sure ,once supplier comes on we will inform you soon
You 11-13 15:27:13
shall I just wait in here?
Pepsi 11-13 15:29:41
you dont have to wait here ,we will inform you by phone or email
You 11-13 15:30:33
why do u only have one supplier?
You 11-13 15:30:49
instead of making me wait for so long
You 11-13 15:30:52
u lied to me
You 11-13 15:31:02
I'd like to speak to ur manager
Pepsi 11-13 15:31:49
manager is off duty now

http://imgur.com/Hb2JWVS
http://imgur.com/rKoWmJu

Julia has also openly admitted to owning www.thersgolds.com but not www.thersgold.com.

 

so wait till the manager is online i guess. nothing we can do till then :/

and which website did you use exactly?

 

I bought it from thersgold.com and someone on sythe called Julia says she owns thersgolds.com but not thersgold.com but I dont believe her, because both websites have similar layouts and live chat replies, and the reason I made the scam report is because they have been telling me for over 24 hrs their boss will refund but thats all they keep saying to me =/


http://imgur.com/03wgTjM

 

i asked julia to respond to this

 

as a side note, julia's site is apparently owned by a company that's had issues with ICANN (the people who deal with domain name registrations) in the past... https://www.icann.org/en/system/files/correspondence/serad-to-he-08jul14-en.pdf

just an interesting aside though. ill wait for julia's reply before doing more here

 

julia said it's not her site. not sure what else we can do here :/. i guess you were scammed by a fake site? :s