Runescapetoday scammed/make me lost 1B OSRS.

[Real Gxxx]

Scammer's profile link: runescapetoday
Amount scammed: 1b OSRS
Discord ID + Unique Discord ID: 411290845032218624 + carlostoday#5647
Proof that it's their Discord: His signature.
Explanation of the trade: 1B OSRS for $400 USD BTC.
How they scammed: I was looking to sell 1b 07 GP, I didn't want to sell it by trade to don't risk my account, I've ask on his live chat (Home - Buy Cheap RuneScape Gold | RS Gold | OSRS & RS 07 Gold) if I could sell gp via wilderness kill, they told me that they can do Tip Jar or Trade method, I asked to live chat agent if he could do "DROP TRADE" he agreed on it, so I drop the cash I told him where the cash was, he told me it was a direct customer so I told him again where it was the cash dropped, so cash been disappeared and seconds after he told me "It was direct trade" when he firstly accepted the drop trade so I couldn't recover my cash and now he is refusing to pay or refund the cash. I'll add a video of the trade and full conversation with his agent.
Other relevant trade screenshots:

 

[Real Gxxx]

Conversation video where he agreed drop trade: Conversation.webm

Rest of videos are still uploading please, sec.

 

[Real Gxxx]

Here is the trade + full conversation with live agent: <redacted> contains rsn

You need to corroborate that your workers can understand and read all trade chats, before posting this I let know about this to RunescapeToday but he just said I was lying about it, here is the proof, your poor trading practices isn't my fault. Your price was really horrible and your service too.

 

@Real Gxxx show me the chat log where he told u to drop 1bil cash on the floor?

 

i deleted your post because it contained the rsns and stuff, but what you posted is no different from the video. though it seems as if the chat agent said you could drop the trade gp to him, he never confirmed for you to drop it. in the chat it says 'trade rsn' but you said its dropped, the chat agent never told you to go ahead with the 'drop'. if you don't have anything else, you don't have a valid claim here

 

[Real Gxxx]

Then why he agreed on drop trade if he isn't accepting it....

 

[Real Gxxx]

i deleted your post because it contained the rsns and stuff, but what you posted is no different from the video. though it seems as if the chat agent said you could drop the trade gp to him, he never confirmed for you to drop it. in the chat it says 'trade rsn' but you said its dropped, the chat agent never told you to go ahead with the 'drop'. if you don't have anything else, you don't have a valid claim here

And okey, that maybe can be a poor communication from both parts, I can be confused due he firstly agreed on drop trade and then I got confused by the agent instruction, but I'm the only one losing here and both did communication mistakes, I think isn't fair.

 

this is currently being resolved, will update once refund has been completed

 

@Real Gxxx please contact me on discord

 

feel free to make another report @Real Gxxx i mean @Skt1 Zed