rsorder refuses to refund accidental order

[Bogla Eva]

Sorted out. Just a miscommunication.

http://www.sythe.org/members/392776-pinkgaga.html

was checking price on there site and i derped and bought 400k DMM gp for 15.97$ i instantly join live chat and tell them order# + my mistake, in there heavy 4n language they tell me to meet them in game so the trade looks real, i ASSUME they need to do that for the refund? idk....

so he gives me the 400k in game and i instantly say do i just give this back now? and then finally notices i want that refund and said i can get it. then says no. then gives me some discount code lol? then ignores me for 2 hrs go on live chat on a VPN 2 more times and they continue to ignore me. been 3-4 hrs now.

pics of the first + original live chat:

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[Apith]

Removed tags to make link easier to click.

http://www.sythe.org/members/392776-pinkgaga.html

was checking price on there site and i derped and bought 400k DMM gp for 15.97$ i instantly join live chat and tell them order# + my mistake, in there heavy 4n language they tell me to meet them in game so the trade looks real, i ASSUME they need to do that for the refund? idk....

so he gives me the 400k in game and i instantly say do i just give this back now? and then finally notices i want that refund and said i can get it. then says no. then gives me some discount code lol? then ignores me for 2 hrs go on live chat on a VPN 2 more times and they continue to ignore me. been 3-4 hrs now.

pics of the first + original live chat:
https://gyazo.com/9c77b8827706b4009aaad5f446d58096
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https://gyazo.com/eeda51116f9effd3faced8550e860912
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https://gyazo.com/0113a2e02b7b935c37f3b8515b2b24b1
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https://gyazo.com/e2a44b61f1305c60823216a83e766594
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https://gyazo.com/91cf13a3d8a038655c9cf4cf78d7f284
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https://gyazo.com/f3f39e764ea7df0ee68c7aa9014849dd
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https://gyazo.com/29f9f31b9942c75d21c8927a5e2f0315
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https://gyazo.com/b110097ca843126e0783ff683d497524

 

[Dave]

Apith PM them and have them handle the refund

 

I've gone ahead and PM'd user in question to get that refund started, thanks.

 

[Apith]

I've gone ahead and PM'd user in question to get that refund started, thanks.

Already did that and forgot to post here, can't hurt for a global to do it though. Also I can accept the gold and confirm the refund. Apparently Eva used Bogla's paypal while it was logged in.

 

[Apith]

Almost a week has gone by, multiple PMs from Eva, me and Ardy together. Eva and I even tried their livechat with no response. Banned them till they sort this out.

Resolved.

https://gyazo.com/7e5ef49363e2b805aa1322aeb0b08f62

^ Returned the gold, and they've refunded Bogla.