[Resolved - Pending refund on July 1, 2025]

[Muhammad 6services]

i'm glad you finally worked out how to use chatGPT but still remains besides the point. I'm not going to debate further and instead wait for the staff to see what i have seen so far so we can act accordingly - after this incident or the handful of others of which you was given warnings over we had grounds to terminate you but the term "benefit of the doubt" applied as we don't like to just throw people out like a bad trash

it isn't baseless deformation however, there was a claim of which we have to by ruling look into because of the possibility regardless of how big or small it cannot be turned away, but good job trying to play out that we should

so to help you and hopefully you can use chatgpt for this too in order to translate into a better form of text for you to understand -

- customer claimed something of which we are required to investigate
- you did nothing to help with that investigation despite it being you in the questioning seat, instead you declined to help/answer anything as shown above and avoid it as much as possible

concrete evidence mentioning - it isn't really concrete beyond although the lack of changing information, that you very possibly could have hacked him but at the same time he could also be lying, but then that leaves the question of WHY would either party need to lie? - this is why we investigate claims, and act accordingly

none the less, like everyone else yourself included apparently i'm a busy person so unless there is something besides the randomly generated chatgpt spew that i have to read then i'll leave this as that, as there is more than enough to confirm what i have said and shown so far


Edit - thank you to Chez (our ticket staff) who sent me this while we are looking over more stuff including the mention of Colton (makes no sense for him to show a comment about Colt)

one of the times we bought up the clear tos issue he seemed to like to play around in the deep end with

،
completely respect your rules and understand your need to investigate. However, I was extremely busy during that period, and this didn't allow me to focus sufficiently on the complex questions you posed, especially with the language barrier and my reliance on translation.

When you asked me about the last time I was on the account, it was difficult for me to answer immediately. I work on many different accounts and requests daily, and I couldn't recall the specific details of that account without checking my records and going through the associated tickets. I wasn't given enough time to gather this information and organize my response clearly.

I never intended to evade, but I genuinely didn't fully understand the question or the required context to answer correctly at that moment. All I was asking for was some time..."

 

[Muhammad 6services]

"Everything was documented in the tickets. Since I started working on the server, I viewed us as one team, assisting each other. I would occasionally inquire about discounts or even price tickets myself, because I genuinely treated the server as a collaborative team where we all complement one another. My intention was never to break the rules; everything was done openly on the server."

 

[Jeyce]

Any staff to check this case?

 

Hi, sorry for the delay here but there was a lot of information here to comb through.


@Dbuffed, can you please provide the following.

• The worker terms of service that was agreed to by @Muhammad 6services prior to his employment in your server.
• The terms of service that @Jeyce agreed to prior to having his account serviced by your server.

 

Hi, sorry for the delay here but there was a lot of information here to comb through.


@Dbuffed, can you please provide the following.

• The worker terms of service that was agreed to by @Muhammad 6services prior to his employment in your server.
• The terms of service that @Jeyce agreed to prior to having his account serviced by your server.

Hey there of course!

i would also like to add there has been further tampering from said user in question (we found out while keeping it "private" before the report) where user has reached out to customers privately trying to get work as well + has done it in the past with people such as @Primal who has said we can use this image below along side ours -

- this was received once this report was placed up, of course still as such being under contract with us for that 30 day period cooldown which would then further show he is playing around with the terms of his contract

- primals post regarding the same person, as i say we have tried to keep this relatively private until he made the report, and since got attacked by @Lucky Charm while others who he works for were/are happy to assist with any questions we may have at the given time to help our investigation to find out what happened/could have happened despite the obvious elephant in the room with the no-changing info

as for the customer TOS, that is as such shown below, we wasn't actually aware he was given the customers pin (as i think he was doing CG if we recall correctly, which requires no pin) so once we was informed after and the given time we wasn't too sure where it stands as it could be hearsay but could also be true, and as such as i mentioned in my first actual post in page #1 we was investigating for said reason

each customer has to !agree which i can find the ticket transcript and send you it on discord if you need full confirmation of it to confirm

 

I would also like to add @Zulu we are still in touch with the customer ( @Jeyce ) and he has been nothing but helpful with trying to present information and being understanding of why we wanted to check into things before the way it ended as of now

- we have kept it simple for both sides because we know it's hit and miss due to the duration of the info not being changed, but at the same time with the wording given from both OP and the way things had been handled we did sort of feel more the need to side with the customer which isn't always the case with servers and as such we have spoken about the outcome of compensation with him and came to an agreement if it is sided with him

 

@Dbuffed, are you able to provide some more evidence in regard to the @Muhammad 6services' employment terms of service being agreed to?

The screenshots provided above are cropped with no date on the terms of service, so I would need more than what is provided here to uphold these terms.

 

@Dbuffed, are you able to provide some more evidence in regard to the @Muhammad 6services' employment terms of service being agreed to?

The screenshots provided above are cropped with no date on the terms of service, so I would need more than what is provided here to uphold these terms.

Yep of course, I will present that for you later

Edit - sent the non-cropped on discord will of course upload here as well if requested (just saved a bit of time with the crop due to the additional chat stuff)

Edit #2 (uncrops with time/date as sent on discord and was requested to also post here) -

 

There were two main concerns in this report so I will address them each below.


1. Missing wealth on a customer's account (@Jeyce)

• It is stated in [Section Rules] Old School RuneScape Skill Training to change your password after your account is serviced, to which @Jeyce admits to not having done so for a period of 2 months after the service was completed.

  • After the completion of a service on your account, please change your password and end all mobile sessions on your account; for your account's safety.

• There were some allegations above by @Dbuffed and another worker that @Muhammad 6services had admitted to scamming but this seems to be taken out of context from the discord conversation between @Muhammad 6services and @Jeyce as there is a bit of a language barrier.

• It is not possible for staff to determine if anyone else had access to the account in the two month period after the service was completed, who removed the wealth, or how much wealth was on the account.

• For the reasons above, @Dbuffed / @Muhammad 6services can not be held liable for the missing wealth with the evidence that has been provided thus far for the report.

2. @Muhammad 6services' deposit

• @Muhammad 6services agreed to the worker Terms of Service that state deposit refunds are held for 30 days before being refunded.
• @Muhammad 6services was terminated and removed from the server on June 1st, 2025, so he would be eligible to receive his deposit refund on July 1st, 2025, per the agreed upon Terms of Service. I think this is fair to uphold given that @Muhammad 6services agreed to these terms and there have been multiple allegations against him so the 30 day period can be upheld in case any additional evidence comes to light.
• @Dbuffed, I would like to note here that your Terms of Service that state a worker's deposit is forfeited if they are removed/fired from the service will not be upheld here without additional evidence provided. There has been no evidence provided that @Muhammad 6services caused any monetary damages to the business and deposits were never meant for profit, so the deposit will need to be returned on July 1st, 2025.

With the above in mind I am going to close this report as none of the parties involved are in violation of any rules at this time.

@Dbuffed should you have additional evidence of @Muhammad 6services involvement in scamming that would potentially warrant the deposit being withheld, please make your own report or issue the refund of the deposit on July 1st, 2025.

@Muhammad 6services if you have not received your refund by the end of day on July 1st, 2025 you can make a new report and we will go from there.