Reporting DuelGP Stall Tactics Paying out $7700

[aotonduelgp]

Scammer's profile link: DuelGP

Amount scammed: $7700

Discord ID + Unique Discord ID: Done on website not discord

Proof that it's their Discord: Done on website not discord

Explanation of the trade: Cashed in, won $9700 when I opened a ticket to withdraw 9700 Jake told me they only have $2000 which is less than I deposited. I withdrew the $2000 then checked the address that funded the $2000 as it was a cold wallet and it had $5400 more in it, when I opened another cashout for $4700 they told me they still have no LTC but the $5k+ in the address that paid me the last one is still there.

How they scammed: They keep cancelling my cashout request and tell me to make it again in 5 hours. This is obviously stalling me trying to keep me betting because they wont just leave my ticket open for a cashier to do it.

Other relevant trade screenshots: First $2000 cashout - Screenshot - b9701c94ca2130b8c10950af6b75ed4a - Gyazo Was to address LQhmuTV5PBDmPvrTMALY2UiV82ZggCiKj7, the $2000 they sent to that address came from LMvpoPerY11RZbbwywQAJ35SjCiYEMLeMS which is the address which always has there money to cash out LTC in so you can see here Screenshot - 54917a1d52fda76cd840ca45e5fffb51 - Gyazo they sent out my 2k but had another 5k to send but just choose to not give me it and cancel the cash out.

Jake saying he withdrew all he had which is clearly a lie based off the other screenshots Screenshot - c874f5b9a45ae01e49d5115aa14ca26b - Gyazo and Screenshot - 85dd611d28162e408968012baf39c015 - Gyazo

This is the 3rd time this has happened

It's not fair they can probably just pay this and everything closed they do this to me and I am sure a lot of other people also

 

[aotonduelgp]

Jake now saying the $2000 he sent me was from his personal wallet Screenshot - 0ce446ace6b6760a55fe944eeac183b4 - Gyazo

The wallet that sent his wallet the LTC came from Lh46SBsjFBX63U3Tu13SnGoeJgycYRxGQC which was funded by the LTC I deposited Screenshot - 45e549c36995504c334e25418ddf2fa8 - Gyazo So this is a blatant lie, they received my ltc deposit to address, sent it to the Lh46SBsjFBX63U3Tu13SnGoeJgycYRxGQC address then sent all that ltc to the cashiers wallet LMvpoPerY11RZbbwywQAJ35SjCiYEMLeMS (which was previously used to cash me out the 2k)

So the wallet he sent from 100% is not his personal wallet unless he is the owner

Screenshot - cc3f050e947a9f875edf096f12db17c8 - Gyazo This pic shows what they have been doing all night, once again they close the ticket so I have all the balance easily to gamble again

 

Hi aotonduelgp,

Did you end up getting paid out in full, or are you still owed money?
Please let me know which dates and times you received your payments as well.

@DuelGP Can you share your side here, please?

 

[aotonduelgp]

Yes I got paid out but they kept trying to cancel my tickets for hours and telling me to come back, jake saying the ltc he had was not the websites, even when the owner came on that LTC jake didn't send me saying it was his personal was what funded the cashout so it was definitely a lie to hold me to keep gambling when they had it ready.

 

@DuelGP

 

[DuelGP]

@DuelGP

Workers only have access to money in hot wallets which are set to limits, when they go over a limit they overage is put into cold storage, for security we hold a large % in cold storage.
We had a large influx of withdraws around that time.
Jake instantly paid out what he had on hand, and the rest was covered when Dave woke up to refill the wallets.
Jake told you a rough estimate as to when Dave would be on the process this and your withdraw was finalized promptly upon him getting up.
We pride ourselves on having the fastest withdraw completion times in this industry.
For reference we actively lose money on gold withdraws as we would prefer to lose money to keep the customer happy.

We apologize for the inconvenience this may caused you.

Per the closing of tickets, if you were told it would be finalized in about 5 hours and opening loads of tickets well within that time frame, I'm not sure what you want to hear? You already had the answer.

We have been working a few major updates and apart of those we will also be bringing on a few more managers to bridge the gap in timezones.
They will have access to a larger reserve which should help mitigate problems like this.

 

[aotonduelgp]

Jake had $7000 in his wallet when cashing me out 2000 there was other transactions going out for other withdraws after my transaction it wasn't for 5 hours till dave got on that wallet emptied out.. there is no limit/overage and put into a cold storage, the blockchain doesn't lie..The crypto that that 7000 originated from included my deposits (so jake lied that it was his personal money) LIE AND DELAY

When Dave came on, the remaining $5000 was sent to another wallet to pay me the remaining 7700
It's all on the blockchain why do u try to lie about it?????? <---------------- ???????

And for closing the tickets you kept cancelling it and avoided giving me that other 5000 because you knew there would be a likelihood I kept gambling, you done it in the past before and I lost it just this time I kept track of everything..if I ask you to hold the ticket so I don't lose it that's what you should do, not keep cancelling it (JUST LET HIM LOSE IT HE DID IT LAST TIME)

The crypto networks dont lie you can see every transaction, what there was and what there has been and where it came from

 

Workers only have access to money in hot wallets which are set to limits, when they go over a limit they overage is put into cold storage

Can you provide proof of this?
If this contains sensitive info, feel free to report my post and insert it there.

 

Thank you for your patience.
Evidence of a dashboard for crypto withdrawals has been provided by @DuelGP.
What's unclear is why the worker mentioned the funds were sent from a personal wallet, but the owners provide proof of a dashboard being used for payments.
Regardless, we require gambling platforms to make timely payments. 10 hours for a withdrawal is too long.

Therefore, a TWC has been applied. You may dispute this after 30 days.