Recovering, WTF?

[deadly serious]

Okay, today I came back to see my runescape account was hacked. I previously didn't have an email on it. Now when I try to recover it, it just asks me for the email and says "You have 2 attempts remaining." I have no idea what email they made it too and I just want to input the correct recovery info. How do I do this?

 

[Me Cut U Buy]

I don't think you can after the new update.
Its all Email now.
Correct me someone if i'm wrong.

 

[Angel Gamees]

you need the email.

 

[Sillymonkey]

I haven't tried recovering with the new system, but I have heard others say there is an option somewhere for you to use no e-mail.

(That isn't too helpful but it should give you some hope until someone can answer properly.) Good luck.

 

[Drunk Dragon]

What exactly do you mean ?

Theres quite a few holes in this story. What was the length of time when you were last on your account ?

~ DD

 

[Coinshare]

I've seen that if you type in the wrong email twice it takes you back to the old recovery page.

That would leave you with 1 attempt though.

Good luck lol

 

[deadly serious]

What exactly do you mean ?

Theres quite a few holes in this story. What was the length of time when you were last on your account ?

~ DD

I was on yesterday and I came back and the the password was changed. I just want to know how to recover with no email...

I've seen that if you type in the wrong email twice it takes you back to the old recovery page.

That would leave you with 1 attempt though.

Good luck lol

Nope.

You have been temporarily blocked from using this service
You have made too many requests to this system in too short a space of time. Please ensure you do not abuse our systems.

We recommend you try the recovery process again in an hour.

 

[Pockets]

Yeah I got screwed by this too :/

 

[CrackerJack59]

Really, so u need email to recover now?

 

[deadly serious]

Wow, is this a big coincidence or what.. The day this new bullshit has come out my maxed main with all my cash gets hacked....

 

[CrackerJack59]

So you cant use all your info to recover? Even tho your original owner?

 

[r3v0lv3r]

No, you can still Recover it.
Fail the email twice, and you are prompted to the normal recovery process.

 

[CrackerJack59]

He just said that he couldnt?

 

[r3v0lv3r]

try it, i just did it before.

 

[deadly serious]

No, you can still Recover it.
Fail the email twice, and you are prompted to the normal recovery process.

 

[CrackerJack59]

Oh u just have to wait an hour then?

 

[deadly serious]

Oh u just have to wait an hour then?

I thought it just meant we should try the email process again in an hour.

 

[CrackerJack59]

Oh yeah, maybe your right. Im not sure then :s

 

[deadly serious]

Does anyone know how?

 

[CrackerJack59]

Hopefully u can egt it back bro, thats unfair, keep trying. Never even knew there was a new system.