recovering account help

[ilcrba]

im trying to recover a old account. im pretty sure i have all the information about the account correct except im in the UK right now and i created the account in USA. when i submit a recovery appeal i get denied and i dont really get a reason. i mean ive recovered accounts before i know what it looks like when recoveries are wrong or if my creation details are wrong it usually tells me. i just dont understand what more information they want from me when i get this.....

 

Did you tell them you have moved to England?

 

[ilcrba]

yes i did

 

[Ricky]

If they think its hacked/bought

gj account tbh

 

[.Logan.]

If they think its hacked/bought

gj account tbh

That's not helpful at all.

OT: When you get no reason for the appeal being denied it means all your information is right, but the person/bot has reservations on whether or not it's actually yours. Keep trying and you'll eventually get it. Alternatively if you have a P-Mod friend ask them to post on the P-Mod forums saying they have a friend who owns an account that he's forgotten the pass to but gets denied on the appeal without reasons why and that he moved to England in (date).

Do you have any subscription details ?

 

[ilcrba]

yes i have 2 transaction details. from 2005. dont have any other since they were in my old email and i didnt log onto it and it all got deleted. and i have no p-mod friend. ill try using my account to post on the forum emergencies to see what they say.

 

[.Logan.]

OK, be sure to add in the subscription details in the appeal ~ If it doesn't accept then it'd be wise to try and contact Jagex in another way.

 

[ilcrba]

yeah i put the date and the id of each membership. i know the recovery answers that are set. i posted on forum emergencies so hopefully they will get back to me.

 

[Somalia]

If you post on the forums they just lock your account...
Thats what they did to me and a few others..
Im in the same boat