Problem playing Runescape.

[iiRobb]

Well basicly everytime i log in the screen go's black, saying its loading then goes back to the log in screen.
Sometimes i get the first screen then it happens again.

Ive tried re-installing Java, turning off firewall (Zone alarm) and some other things.

Any advice is greatly apreiciated!

Thanks in advance

 

[d2jsp007]

I suggest u go to the tech support on runescape forum and ask them

 

[Laky]

yea theirs a link on the website

 

[iiRobb]

Pretty much tried everything on runescape.com , and ive searched the forums and google.

Although alot of people have been having varying problems with logging on ect. since the last update.

 

I think I had that same problem, or a similar one, I found out that if I had any other tabs up, Runescape would not work.

 

[iHem]

update ur graphic card

 

[masterchief]

i agree with ihem, i think updating your graphic card would be the best thing you could do to help solve your problem

 

[iiRobb]

Here is the java log if it helps.

and thank you for your contribution so far


Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException: null pData
at sun.awt.windows.WComponentPeer.getLocationOnScreen(Native Method)
at java.awt.Component.getLocationOnScreen_NoTreeLock(Unknown Source)
at sun.awt.windows.WGlobalCursorManager.getLocationOnScreen(Native Method)
at sun.awt.GlobalCursorManager._updateCursor(Unknown Source)
at sun.awt.GlobalCursorManager.access$000(Unknown Source)
at sun.awt.GlobalCursorManager$NativeUpdater.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Error: T1 - 136,233,233 - 0
Exception in thread "Thread-153" java.lang.NullPointerException
at sun.plugin.util.AnimationPanel.createTranslucentImage(Unknown Source)
at sun.plugin.util.AnimationPanel.createGradientShapeImage(Unknown Source)
at sun.plugin.util.AnimationPanel.initBackground(Unknown Source)
at sun.plugin.util.AnimationPanel.preloadResources(Unknown Source)
at sun.plugin.util.AnimationPanel.doPaint(Unknown Source)
at sun.plugin.util.AnimationPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Shutdown complete - clean:true
Exception in thread "Thread-162" java.lang.NullPointerException
at sun.plugin.util.AnimationPanel.createTranslucentImage(Unknown Source)
at sun.plugin.util.AnimationPanel.createGradientShapeImage(Unknown Source)
at sun.plugin.util.AnimationPanel.initBackground(Unknown Source)
at sun.plugin.util.AnimationPanel.preloadResources(Unknown Source)
at sun.plugin.util.AnimationPanel.doPaint(Unknown Source)
at sun.plugin.util.AnimationPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Error: sj.A(460) wj.J(0) | sj:455 wj:1984 je:39 tk:101 client:344 ij:783 ij:566 java.lang.Thread.run | java.lang.ArrayIndexOutOfBoundsException: 32 | T2 - 18,10,58 - 4,3163,3487 - -109,-16,0,30,
Shutdown complete - clean:true