Please Help! 1M Reward

[Thersaddict]

Hey guys,

Long story short I need help ASAP and whoever is willing to assist me I'm more than willing to give away a mil for their time.

Basically I have the password to my account as well as recoveries and all the other information (including the email & I am the original owner). My problem is, is that I can no longer access that email account associated with the runescape account due to it being hacked.

I need to change the password to my runescape account however I cannot do so without access to the email. I am 100% confident I can successfully do a manual recovery, however I cannot seem to get to that form. (Just FYI I also have the password to the account currently. I just need to change it) I tried to recover it and it asks for the email (Which I can successfully provide, just not access)

Are there any ways to go about this? Please help! Thanks

 

[joj0r]

try to contact the customer support from jagex

http://services.runescape.com/m=rswiki/en/Account_Help_Contact_Us

 

[fkdawoorld]

custom support might help

 

[SmallKid]

I can help.

PM me please.

 

[Zerkerfist]

OP - Be cautious about asking for help. Make sure that whoever offers to help you does not require your account details or anything of the sort. I hope you get the problem sorted out

 

[mustard2]

You need to post on a thread in the account help forum:

Forum: http://services.runescape.com/m=forum/a=373/forums.ws?250,251

Specific thread you might want to use:http://services.runescape.com/m=forum/a=373/forums.ws?250,251,5,63915722 (incase someone else has changed the registered email)

http://services.runescape.com/m=forum/a=373/forums.ws?250,251,4,63915719 (if you can no longer access your own email)

 

[Haggerty]

You should have a way of recovering your email where they send a password over phone or answering a question.

 

[ranger6027]

Contact your email provider and tell them the email was hacked from you and recover it. Then change your registerd email on runescape to another. Goodluck bro.

 

[SkyLights]

Contact your email provider. I had the exact same problem except it was with XBOX. They resolved my problem after a few days of contacting them.