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You are now chatting with 'Maryrose'
Your Issue ID for this chat is ************
Maryrose: Hello, andrew ! How may I help you?
andrew: hi, i was told my payment would be refunded in 1-3days and still havent gotten anything back
Maryrose: May I have your order ID please?
andrew: k
andrew: ********
Maryrose: One moment please while I check the details for you.
Maryrose: As per checking, you have canceled the order early
Maryrose: in this case, please contact your bank directly
andrew: UHM
andrew: your responsible for my money though. it went through you
andrew: i was told it would refund in 1-3 business days
Maryrose: In cases of delay, please contact your bank
andrew: YOU told me it would be refunded
andrew: so therefore im expecting a refund via playerauctions
Maryrose: Yes
Maryrose: We apologized for the delay
Maryrose: I will follow up this case with our finance so they can check on their end
andrew: shouldn't you of done this in the past 3 days
Maryrose: And take actions regarding your refund
andrew: right. but you see i was told 1-3 days. its been 7
Maryrose: Sorry for any inconveniences you may have experienced.
andrew: well in this case an apologie inst what im looking for. i want want my money back
Maryrose: Sorry for any inconveniences you may have experienced.
andrew: i'm considering legal action
Maryrose: Yes, it will be returned to you
andrew: because at this point i was lied to and basicly forgotten about
Maryrose: We apologized for the delay After we speak, I will notify them immediately so they can take actions about your refund
andrew: why cant you contact them now.
andrew: youve neglected me for the last 7days...
Maryrose: I will contact the after this conversation
andrew: and what will that do?
andrew: will i be promised a refund in 1-3 days like before
Maryrose: I will notify them so they can check your refund and take actions
andrew: right. that's what i was told a week ago
andrew: were running in circles
Maryrose: Again, we apologized for the delay
andrew: i understand that but the delay is 4days past the expected refund time
andrew: i will let you contact the fincinial department but will be checking back tonight
Maryrose: Okay
andrew: i am expecting some type of refund/agreement so i WILL contact you back tonight
Maryrose: If you have any further inquiries, please feel free to contact us. Have a nice day!
You are now chatting with 'Maryrose'
Your Issue ID for this chat is ************
Maryrose: Hello, andrew ! How may I help you?
andrew: hi, i was told my payment would be refunded in 1-3days and still havent gotten anything back
Maryrose: May I have your order ID please?
andrew: k
andrew: ********
Maryrose: One moment please while I check the details for you.
Maryrose: As per checking, you have canceled the order early
Maryrose: in this case, please contact your bank directly
andrew: UHM
andrew: your responsible for my money though. it went through you
andrew: i was told it would refund in 1-3 business days
Maryrose: In cases of delay, please contact your bank
andrew: YOU told me it would be refunded
andrew: so therefore im expecting a refund via playerauctions
Maryrose: Yes
Maryrose: We apologized for the delay
Maryrose: I will follow up this case with our finance so they can check on their end
andrew: shouldn't you of done this in the past 3 days
Maryrose: And take actions regarding your refund
andrew: right. but you see i was told 1-3 days. its been 7
Maryrose: Sorry for any inconveniences you may have experienced.
andrew: well in this case an apologie inst what im looking for. i want want my money back
Maryrose: Sorry for any inconveniences you may have experienced.
andrew: i'm considering legal action
Maryrose: Yes, it will be returned to you
andrew: because at this point i was lied to and basicly forgotten about
Maryrose: We apologized for the delay After we speak, I will notify them immediately so they can take actions about your refund
andrew: why cant you contact them now.
andrew: youve neglected me for the last 7days...
Maryrose: I will contact the after this conversation
andrew: and what will that do?
andrew: will i be promised a refund in 1-3 days like before
Maryrose: I will notify them so they can check your refund and take actions
andrew: right. that's what i was told a week ago
andrew: were running in circles
Maryrose: Again, we apologized for the delay
andrew: i understand that but the delay is 4days past the expected refund time
andrew: i will let you contact the fincinial department but will be checking back tonight
Maryrose: Okay
andrew: i am expecting some type of refund/agreement so i WILL contact you back tonight
Maryrose: If you have any further inquiries, please feel free to contact us. Have a nice day!
