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Physically cannot log onto my account.

Can You Alch

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Joined
Jul 6, 2008
Sythe Gold
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Messages
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So I've been away from RS for a few months, tried logging into one of my accounts and it loads some video bullshit, then pops up a window telling me to "register my email" and something about 14 day membership. No way to skip it as far as I'm aware, and when I enter my email (which there is one already registered) none appear in my inbox.

WUTDOIDO?

inb4 "have u checked ur junk"
 
Pokémon Trainer
Cool Kid
Are you sure you are reading things right? I have a mule with an 'unverified' email and when a video ends there are two options: one is to 'validate' the email for the free trial or whatever, while the 2nd is to just skip over that and just get into the game.

Other than that, I'd just wait for the email to pop up(and check junk like you said, just watch out for the fake emails).
 
Pokémon Trainer
Cool Kid
Hmm...that's really weird, unless they've put up 'extra security measures' somewhere. When I log in on my mule, it shows this:

zsh1s.png


If the email you have set doesn't get the email sent to you within a day or 2, you might have to just email them telling them what's going on, I personally don't think that's normal.

Are you able to login to the site/RSOF at least? You should probably post a thread there about it if so.
 
Pokémon Trainer
Cool Kid
I meant can you log onto the actual site(without having to worry about the email thing) on the account that's having the problem? Sometimes you can log onto the site itself, even if you can't get ingame. From there you can make a thread on the matter.
 
I meant can you log onto the actual site(without having to worry about the email thing) on the account that's having the problem? Sometimes you can log onto the site itself, even if you can't get ingame. From there you can make a thread on the matter.

Yeah I can lol oh well. I'm too lazy to bother just another stupid thing Jagex has implemented into their game. Not even worth playing.
 
Have you tried going to the home screen after logging in, then clicking "play game" once you're redirected home?
 
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