OPDuel knowingly let a scammer gamble my 83.52 LTC

Scammer's profile link: @OPDuel
Amount scammed: 83.52 LTC (~$3,600 at time of writing)
Discord ID + Unique Discord ID: kamitnta / Cheez4ch - 1434439819672686592
Proof that it's their Discord: Screen capture - 7e664e76a083ffb80595a3f67bba3c71 - Gyazo

Explanation of the trade:
I am the developer and cashier for the RuneLuck Discord. On 08/07/2026, the user Cheez4ch (Discord: kamitnta, ID 1434439819672686592) opened a cashout ticket to withdraw his balance. The bot log in the ticket shows the legitimate cashout: 522,000,000 GP, worth $83, which came to 1.92 LTC. He provided his LTC address (ltc1qvrpg0te0l7ryj4eypr4s4aajnwxhxldrsfn9cc) and I went to pay him.

This is where I made my mistake, which I fully own: instead of sending only the 1.92 LTC he was owed, I accidentally also sent him 83.52 LTC - I fat-fingered the dollar amount ($83) as the LTC amount. Both transactions are visible on the blockchain (litecoinspace screenshot in the ticket): 83.52000000 LTC and 1.92773316 LTC, both sent to his address on 08/07/2026.
I noticed within a minute and immediately told him in the ticket ("Omg I just accidentally sent you 83.52 ltc") with a screenshot of the blockchain explorer as proof. He acknowledged it ("oh my god? u sure") and replied, in writing, "ill send it back" with a heart emoji. I have the full ticket transcript showing all of this.

How they scammed:
1) Cheez4ch took the money straight to OPDuel. Instead of returning the 83.52 LTC he had just promised in writing to return, he immediately deposited BOTH transactions - the 83.52 LTC and the 1.92 LTC - into OPDuel. I know this with certainty because he posted his own screenshot in the ticket showing OPDuel "Deposit Pending" notifications for exactly LTC 83.52000000 and LTC 1.92773316 (screenshot attached).

2) OPDuel were made fully aware within roughly 10 minutes, while the money was still in his account. This is the core of this report. The moment I saw his deposit screenshot I contacted OPDuel directly. This was not a case of a casino finding out days later once the money was long gone - I reached them within about 10 minutes of it happening, and I gave them everything up front, the ticket transcript, the blockchain transactions, and his own deposit screenshot. I am also friends with some of the OPDuel team, so there was never any suspicion that I was making it up - they knew from the first message that this was a legitimate scam.

3) This went all the way to ownership, and every owner knew. This was not one support agent making a snap call in a busy inbox. The owners discussed my case among themselves at length. There is zero question that OPDuel, at ownership level, with the proof in front of them, understood that the funds sitting in Cheez4ch's account were scammed from me.

4) The money was still there and they had every tool to stop it. By their own admission, roughly 50% of the funds were still in his account when they read my messages - around 40 LTC they could have secured on the spot. They could have frozen his wallet. They could have held the remaining balance pending a look at the evidence. They could have simply paused his account and spoken to him for ten minutes. Any of those actions costs them nothing. They did none of them, and knowingly let a scammer keep gambling with my money in real time while I watched.

5) Their refusal was about image, not evidence. At no point did they dispute that I was scammed - they couldn't, the proof was conclusive and they knew the situation was real. Their exact words to me for refusing to hold the funds were: "We can only do approved antiscams", and that holding the funds "would do a shit tonne of damage to our reputation" / "to essentially go and scam a customer". Read that back: with the victim's evidence in hand and the stolen money still on their platform, they described holding it as "scamming a customer", and decided their reputation was worth more than doing the obviously right thing.

6) They CAN act on balances when they want to - the $550. I voice-called Cheez4ch himself, and he told me OPDuel had taken $550 off his balance for a PREVIOUS antiscam case. If that's true, it dismantles their entire excuse: (a) "we can't do anything" is simply false - they can and do deduct customer balances when they decide a case qualifies, they just decided mine didn't; (b) they already knew Cheez4ch was a known scammer with a prior antiscam against his name, and still let him gamble freely with a fresh deposit of provably stolen money; and (c) if that $550 came out of the deposit he made that day, they effectively helped themselves to a cut of MY stolen LTC to settle someone else's case while telling me there was nothing they could do for mine.
7) What any legitimate service would have done. Flip the situation around. If OPDuel messaged me and said "we got scammed $5,000 by this customer, please hold these funds and don't let him spend them", I would freeze that balance straight away, speak with the customer, and get the proof in order before letting him touch anything. That is the absolute baseline of how services in this community are supposed to protect each other. OPDuel had every chance to do exactly that - proof in hand, money still in the account, every owner aware - and made a deliberate, discussed decision to do nothing.
8) For completeness - Cheez4ch was stringing me along the whole time. Hours later, long after OPDuel had already been made aware and refused to act, he came back to the ticket and said "send me 3b balance ill send it back". Desperate to recover the 83.52 LTC, I agreed and credited 3B GP to his RuneLuck balance (visible in the bot log), then DMed him a fresh LTC address as he asked. He still sent nothing back. That balance was on our own platform so we have since recovered it - it is not part of the amount claimed here - but it confirms he never had any intention of returning the money.
I want to be completely upfront: the oversend was my mistake, and I've never pretended otherwise. But this report is about what happened after. Cheez4ch knowingly kept 83.52 LTC that wasn't his, promised in writing to return it, and returned nothing. And OPDuel were told within minutes, with conclusive proof, while half the money was still sitting in his account. Every owner was fully aware. They had the ability to freeze the wallet, hold the balance, or even just talk to the customer - and they deliberately chose to protect their image instead, while (by Cheez4ch's own account) having already taken $550 off him for a previous antiscam. They didn't fail to help me; they decided not to.

Other relevant trade screenshots:
Full ticket transcript (ticket was closed, so this is the transcript): https://i.ibb.co/WvNFtLvP/discord-ticket-part-1.png
Ticket screenshot - me telling him I accidentally sent 83.52 LTC, with blockchain proof of both transactions: https://i.ibb.co/Jjnbd9Mh/discord-ticket-part-2.jpg
Ticket screenshot - him saying "ill send it back" (he never did): https://i.ibb.co/NbkkG3b/discord-ticket-part-3.jpg
How I know it went to OPDuel - his own screenshot of the OPDuel deposit-pending notifications for 83.52 LTC and 1.92 LTC: https://i.ibb.co/5yxp4Qk/deposit-to-opduel.jpg

My Discord: primestacks - 797268822956441640

If I am to believe them that there was only half left at the time of checking, I would request they pay me 40 LTC since they could have stopped this from happening

Note for mods: I have not posted my full conversation with the OPDuel owners here, but I will happily DM the complete message history to any moderator, or they can add me on Discord and I will share everything. If there is any doubt about anything I've said above, I will provide the messages.

 

TLDR:
I have sent a wrong amount to customer that went OPD wallet
OPD refused to refund me but seized some of his wallet for previous scamming (Which was my stolen funds)

I warned them straight away and asked them to return the money, they refused, and decided to let the scammer play with my funds or it could hurt their reputation (Or in my opinion their profits)

Many people have since expressed to me he is a known scammer, OPDuel knew that too that's why they took back money off him and then just decided to let him play the rest of the scammed funds as that didn't affect them

 

Hello,

We would like to address this report clearly and set out the facts from our side.

From OPDuel's perspective, this was an ordinary deposit. A customer withdrew LTC from another platform and deposited those funds with us. The funds are not sanctioned, carry no on-chain red flags, and are indistinguishable from any other deposit we process.
We maintain standard compliance and risk-monitoring on all incoming funds, including blockchain analytics such as Chainalysis, which is standard practice across cryptocurrency gambling platforms. Nothing about these funds flagged, because there was nothing to flag. They originated from a legitimate withdrawal from another service.

The only basis for treating this deposit as anything other than routine is an off-platform account of events between two parties who have no affiliation with OPDuel. Neither the reporter nor the customer was an active Sythe user at the time.
This is an outside dispute that we were never a part of, and we do not freeze or seize a paying customer's balance on the say-so of an unaffiliated party. Doing so would mean wrongfully depriving our own customer of their funds over a matter we had no involvement in.

It is also worth being clear about the nature of the underlying event. By the reporter's own account, this was an accidental overpayment that both parties initially treated as something to be resolved between themselves. OPDuel was not a party to that transaction, did not cause it, and was in no position to prevent one platform from over-sending to a customer.
There is also no Sythe rule requiring a platform to anti-scam on behalf of a third party, whether approved or not. It is entirely voluntary, and many established members and services on Sythe decline to carry out discretionary third-party anti-scams as a matter of course.

Regarding the $550, which is being used to imply that we act selectively: that was an entirely separate, first-party matter.
This same customer had previously scammed OPDuel directly. We confronted him, he admitted it, and he agreed to the recovery amicably.
It is also worth noting that this customer is not a Sythe user and has raised no report against us.
That was us resolving a matter directly with our own customer over funds that had been taken from us, which bears no resemblance to seizing a customer's balance on behalf of an outside party based on their own claims.

Recovering your own funds from a user who has scammed you is well established on Sythe, as reflected in prior rulings such as these:
- i am a filthy imposter scammer
- I reported someone when I was the scammer all along

In summary, OPDuel was not a party to the original transaction, did not cause the mistaken transfer, and had no ability to prevent another platform from over-sending to a customer.
The funds that reached us were clean by every check available to us.
We act on our own standard procedures and what we can verify, not on outside disputes that we were never part of, because the alternative would be placing our own customers' funds at risk whenever an outside party chooses to file a report.

Kind regards,
OPDuel Team

 

Thank you for replying - because your response confirms nearly everything in my report.

1) You've just admitted the key facts. By your own words: this customer previously scammed OPDuel directly, you knew it, and you recovered $550 from his balance. So when I contacted you, you weren't dealing with an ordinary "paying customer" - you were knowingly holding fresh funds for an admitted scammer, minutes after being shown proof he'd done it again.

2) I never claimed on-chain analytics should have flagged the deposit. You had something far better than a blockchain scan: the victim, within ~10 minutes, with the ticket transcript, transactions matching to the exact amount (83.52000000 LTC), and the customer's OWN screenshot of the deposit to you. Automated screening is irrelevant once you have actual knowledge.

3) "Indistinguishable from any other deposit" - yet you checked his balance for me. You told me roughly 50% was left when you read my messages. You identified the exact account and the exact funds. You cannot claim the deposit was indistinguishable while also reporting its remaining balance to me.

4) It was never "say-so". The evidence included his own written acknowledgment ("ill send it back") and his own deposit screenshot. And at the time, you never once disputed that the scam was real - your stated reasons for refusing were "we can only do approved antiscams" and that it "would do a shit tonne of damage to our reputation". The "unverifiable outside dispute" argument appears for the first time in this thread. My full DM history with your team is available to any moderator and will show exactly this.

5) Nobody asked you to anti-scam or seize anything. I asked you to HOLD the funds while it got worked out. A hold is temporary and fully reversible - if my proof didn't stand up, you unfreeze and your customer has lost nothing. You could have spoken to the customer. You could have returned the crypto to the wallet it came from if you were unsure. You were the custodian of the funds with multiple zero-risk options, and you chose instead to let a known scammer play and cash out in real time.

6) Your first-party/third-party distinction concedes the point. It admits you can and do act on a customer's balance when you decide it's justified - you just only do it when the money is yours. And a fair question for the mods reading: when was the $550 recovered, and from which deposit? If it came out of the funds he deposited that day, you took a cut of my stolen LTC while telling me nothing could be done.

7) "Not a Sythe user" is irrelevant. Whether I had an account here doesn't change what happened - and you resolved your own dispute with this same non-Sythe customer with no forum process at all. A scam doesn't stop being a scam because the victim registered afterwards.

8) "An accidental overpayment to be resolved between themselves" - an overpayment becomes theft the moment the recipient acknowledges in writing that it isn't his and keeps it. That is the exact principle behind the rulings you linked.

There's nothing more I need to add. The facts are not in dispute - your own reply confirms them. You knew he was a scammer, you knew the funds were mine, you were holding them, and you had reversible options: hold the balance, talk to the customer, or refund to the originating wallet. You chose to let him gamble it away instead. Being a casino doesn't make you exempt from acting on a scam happening on your own platform - I'll leave it to Sythe to judge.

 

Our policy is that we do not freeze or seize a customer's balance based on third party claims.
We are not a party to disputes that happen off our platform, and we do not take a paying customer's funds on someone else's account of events.
There has never been a rule on Sythe requiring anyone to anti scam on behalf of another person.

On the compliance side, we run the same automated checks as major gambling platforms and financial services such as Stake, Coinbase, Binance, etc.
Incoming deposits are screened through blockchain analytics (Chainalysis) and are automatically blocked where they are flagged as sanctioned or of illicit origin.
Nothing was flagged here.

We tested how other platforms handle this. We put a materially identical scenario to Shuffle (a gambling platform) and to Coinbase (a regulated exchange), in both cases stating that the recipient held an account with them and offering to provide evidence.

Shuffle declined to assist and told the sender they were responsible for their own funds:
shuffle

Coinbase declined as well and advised to contact the recipient directly:
coinbase1
coinbase2
coinbase3

This is the standard position across the industry. It is also ours.

Kind regards,
OPDuel Team

 

@Techie asked for two things: the procedure when you receive notice of allegedly stolen funds, and your end of the chat logs. The reply above contains neither.

1) No procedure for notice was given. Chainalysis screens deposits automatically when they arrive. The question was what happens when a human victim notifies you directly, with evidence. Going by the reply, the answer is: nothing - no temporary hold, no review of the evidence, no conversation with the customer. The only procedure described is one where a report from a victim has zero effect.

2) The chat logs were not provided. I repeat my offer: any moderator can have my full conversation with the OPDuel team. Those logs will show that at the time, nobody on their side questioned whether my claim was genuine - the reasons given for refusing were "we can only do approved antiscams" and reputation damage. The "unverifiable outside dispute" position appeared only after this report was filed.

3) Shuffle and Coinbase are not comparable:
- Both are full KYC platforms. Every customer is identity-verified, so a victim still has real recourse against a named individual. OPDuel's customers are anonymous Discord users - a hold on the balance was the only protection that existed.
- Coinbase is a regulated exchange that is legally restricted from freezing accounts on an unverified stranger's email. OPDuel is a Sythe service answering a Sythe report. The standard being applied here is this community's, not Coinbase's compliance department.
- The test scenario was not "materially identical". Shuffle and Coinbase were cold-contacted by a total stranger about a customer they knew nothing about. OPDuel was contacted by someone their team knew, with a ticket transcript, matching on-chain transactions, and the customer's own deposit screenshot - about a customer they knew had already scammed them directly and admitted it (their words, post #4).

4) The known-scammer point remains unanswered. OPDuel has confirmed this customer previously scammed them and that they recovered $550 from his balance. So at the moment I gave notice, they already knew he was an admitted scammer and already knew balance recovery was possible. Neither of those facts was part of their Shuffle/Coinbase test, and neither has been addressed.

5) I was not a stranger making a bare claim. I run a service they knew, I was known to members of their team, and I provided full evidence within minutes while roughly half the funds (by their own statement to me) were still in the account.
So the procedure, as actually described across their two replies, is: software screens deposits on arrival, direct notice from a victim with evidence changes nothing, and a customer's balance is only ever touched when the money owed is OPDuel's own.

 

They knew it was my funds, they knew it was a known scammer and decided to just seize $550 of my funds (For when they got scammed by the same person) before letting him play

Coinbase or any other place would have placed KYC (ID Checks) on the user or locked his funds on which OPDuel do none of that