Need help - Remove Email Address and Recovery Questions

[lordzsolt]

I'm trying to sell my RS account and I've already found a buyer but I have ABSOLUTELY no idea how to remove the Registered email address nor the Recovery questions since the new runescape layout. I used to know how to do it on the old RS page but not on this one

 

[Brendan]

Currently, you can't officially remove the Recovery questions from an account, only change them. However, I heard there is a way around that by recovering a lost password, but I haven't personally tried this.

 

[Doyourthang]

To remove your recovery questions all you have to do is getting your account locked.

- Change your password while you are ingame and it's will get locked.
- Unlock it thro email, and the recoverys will be gonne.
- Email can be changed very easy, not sure if you can delete it.

 

[Devious D]

I was able to remove my recovery questions without the account being locked.

Take note, the actions I mention were true.

Someone had access to an account of mine, for quite some time because I quit runescape in mid 2007. I came back to runescape in october of 2011 to find one of my accounts were taken over by someone.

After battling the person on my account for a week, i gave up and contacted jagex tech support with a claim saying "I just came back to runescape and someone has taken over my account. Can you please remove the recovery questions? Proof I am the original owner is as follows "first pass ----, creation date ----, first agreement number ----, sincerely <my name>"

within minutes, recoveries were gone.