need help receiving email from runescape

[Fifatradezz]

hello, so drento currently has an appeal for a locked account he sold me recently. apparently his appeal was accepted but he can not receive emails from runescape to his email. i checked to make sure it was accepted because when I do the lock appeal it says sending a link to change password to "drento's email". does anyone know how he can make his host able to receive the emails?

 

[Fishy D]

Has he blocked emails from the Runecape email domain?

Has he checked his junk/deleted folders?

Has he got access to the set email address?

 

[skylarjane]

Just ask him to submit an email to jagex through their website contact us. I had that problem last time and they solved it for me and changed it to another email.