I was charged with macroing severe today and was permanently banned. I'd like to know how i should go about becoming unbanned. Who should i talk to, what should i say? Thanks
If permanent, I think your best bet is to phone or email Jagex to contest the ban. I would recommend asking for forgiveness, as they likely have enough evidence that you were botting. You can also try using the in-site appeal tool but from what I've heard it is seemingly ignored by Jagex recently.
If temporary, just wait it out and be more careful next time.