Lost my Phone, need 2fa removal.

[Shiningkunn]

Hi.

I lost my phone and i see i can't loggin now. What info i need to deliver?

account name: Shiningkun

 

[Sun]

Hi Shiningkun.

First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:

• Post from a home IP
• Recovery phone number*
• Current email address
• Skype/Discord used in the past or present**
• If you have donated directly through PayPal;
  • Transaction date and amount
  • PayPal email

 

[Sun]

No response.