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Shaaaaun

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Sometimes I have noticed the live help is "offline" and there could be a few other people other than the mods (The mods could do more moderating and catch more scammers) So I thought of this idea to have like 5-6 People on live help support and they could have like a little thing below their name instead of moderator it could be like "Live Help" or something similar. Just to give an insensitive to become a live helper?
 
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I think this is similar to the UE or CA ranks. I support these groups coming back, as they seemed like they were good ideas. I would also support not having ranks if thats what people are worried about.

These people could also assists with live help so that more assistants can be online more often.
 
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This has already been discussed and suggested both here and in staff lounge. We've come to a resounding no. Operators have power to IP ban from the service, plus most issues that come up cannot be solved by anyone other than a staff.
 
Live Chat Rank
This has already been discussed and suggested both here and in staff lounge. We've come to a resounding no. Operators have power to IP ban from the service, plus most issues that come up cannot be solved by anyone other than a staff.

Oh I didn't know about the I.P thing :/
 
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It's probably possible for Matthew or someone else capable to program in a tiered operator system that disallows some from IP banning... but still, there's the issue that most issues need mod powers to resolve.
 
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