2fa- No Longer Have Access

Discussion in 'Dispute Forum Archive' started by NewportsHelp, Dec 24, 2018.

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2fa- No Longer Have Access
  1. Unread #1 - Dec 24, 2018 at 5:45 AM
  2. NewportsHelp
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    2fa- No Longer Have Access

    Trying to recover account Newports99
     
  3. Unread #2 - Dec 25, 2018 at 8:01 PM
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    2fa- No Longer Have Access

    Would like to remove the 2 step attached to this accouunt. No longer have access to the phone with the 2step attached to this account
     
  5. Unread #3 - Dec 27, 2018 at 3:25 AM
  6. Gen
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    2fa- No Longer Have Access

    First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Current email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
  7. Unread #4 - Dec 27, 2018 at 3:49 AM
  8. Gen
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    2fa- No Longer Have Access

  9. Unread #5 - Dec 28, 2018 at 7:32 AM
  10. NewportsHelp
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    2fa- No Longer Have Access

    • Post from a home IP- I am Posting from home
    • Recovery phone number* [redacted]
    • Current email [redacted]
    • Skype/Discord used in the past or present** Shyne99
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    (if you need verification of who i am further, I can have TTB, Hattez confirm. Dragon dyce Rank For 8 years- Just trying to take the 2step off and see what updates or what can be done with a scam that happened with Ih8questing sometime ago that led him to be banned)
     
    Last edited by a moderator: Dec 30, 2018
  11. Unread #6 - Dec 30, 2018 at 6:25 AM
  12. Gen
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    2fa- No Longer Have Access

    Hey NewPorts99,

    There really isn't much information to go off of on your account. If you can have TTB contact me on Sythe to verify this is you, I'll be able to remove the 2FA.
     
  13. Unread #7 - Jan 2, 2019 at 7:52 AM
  14. Gen
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    Gen Retired
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    2fa- No Longer Have Access

    Hattez contacted me and confirmed you were on voicechat with him in ddyce discord/confirming its you.

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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