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2fa- No Longer Have Access

Discussion in 'Dispute Forum Archive' started by NewportsHelp, Dec 24, 2018.

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  1. NewportsHelp

    NewportsHelp Guest

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    2fa- No Longer Have Access

    Trying to recover account Newports99
     
  2. NewportsHelp

    NewportsHelp Guest

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    2fa- No Longer Have Access

    Would like to remove the 2 step attached to this accouunt. No longer have access to the phone with the 2step attached to this account
     
  3. Gen

    Gen Retired
    Retired Administrator Competition Winner Secret Asian Man Knight

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    2fa- No Longer Have Access

    First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Current email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
  4. Gen

    Gen Retired
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    2fa- No Longer Have Access

  5. NewportsHelp

    NewportsHelp Guest

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    2fa- No Longer Have Access

    • Post from a home IP- I am Posting from home
    • Recovery phone number* [redacted]
    • Current email [redacted]
    • Skype/Discord used in the past or present** Shyne99
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    (if you need verification of who i am further, I can have TTB, Hattez confirm. Dragon dyce Rank For 8 years- Just trying to take the 2step off and see what updates or what can be done with a scam that happened with Ih8questing sometime ago that led him to be banned)
     
    Last edited by a moderator: Dec 30, 2018
  6. Gen

    Gen Retired
    Retired Administrator Competition Winner Secret Asian Man Knight

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    Sythe Gold:
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    Verified UIM Verified Hardcore League of Legends Tournament Winner Verified Master WoW Classic Verified Overwatch Grandmaster Hey... this isnt a fun rank Hoover (2) Lumpy Space Princess Pool Shark
    Nitro Booster (3) Sythe's 15th Anniversary Doduo Claydol Christmas 2019 Valentine's Day 2022 Summer 2019 Two Factor Authentication User Sythe's 20th Anniversary
    2fa- No Longer Have Access

    Hey NewPorts99,

    There really isn't much information to go off of on your account. If you can have TTB contact me on Sythe to verify this is you, I'll be able to remove the 2FA.
     
  7. Gen

    Gen Retired
    Retired Administrator Competition Winner Secret Asian Man Knight

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    Signature of the Month Winner SOTMx2 SOTMx5 Member of the Month Winner Detective Writing Competition Winner Live Streamer SytheSteamer Twitter
    Verified UIM Verified Hardcore League of Legends Tournament Winner Verified Master WoW Classic Verified Overwatch Grandmaster Hey... this isnt a fun rank Hoover (2) Lumpy Space Princess Pool Shark
    Nitro Booster (3) Sythe's 15th Anniversary Doduo Claydol Christmas 2019 Valentine's Day 2022 Summer 2019 Two Factor Authentication User Sythe's 20th Anniversary
    2fa- No Longer Have Access

    Hattez contacted me and confirmed you were on voicechat with him in ddyce discord/confirming its you.

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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