kMiner has the worst customer service ever.

[Hellz Shellz]

so i bought kMiner at my friends, and paypal flagged it as unauthorized and held the funds, so i validated my paypal and called them the next day and told them to release the funds, as soon as they were released to kMiner, they blocked my paypal, and said "your funds are being refunded" but they werent refunded, and they disabled my auth.
wtf. has this happened to anyone else?

 

[Hellz Shellz]

no im done with kMiner, theyre retarded as shit.
they blocked my paypal and disabled my bot, and didnt refund my money, so i filed a claim, and if i dont get it back, im having paypal file a police report because this is bullshit.

 

[krrose27]

so i bought kMiner at my friends, and paypal flagged it as unauthorized and held the funds, so i validated my paypal and called them the next day and told them to release the funds, as soon as they were released to kMiner, they blocked my paypal, and said "your funds are being refunded" but they werent refunded, and they disabled my auth.
wtf. has this happened to anyone else?

All payments are processed and handled by impsoft.net for all sites including kMiner.org, RSBots.net, Autofighter.org, so on and so forth.

If you filled out a support quary on kMiner.org (http://kminer.org/supportpanels/billing) or sent an email directly to [email protected] about this I can ensure you received some response within 24 hours. For this case I would have to pass it on to impsoft to handle as I do not have access to their paypal. If they did not respond to you after I passed it on you should have responded to the email as in any situation like this i inform the user that the case must be passed on to another department and they should receive a response withing 24 hours and if they don't then they should respond to the original email.

If you chose to not do anything then how do you expect us to help you?

Try emailing the nexus people and not kminer (kevin). You can get the email adress in the email they sent you. Btw Kminer support is it tired of people asking stupid questions so they dont do a proper job.

I respond to every email within 24 hours.. Usually within 12.. Usually a lot less if I'm up.