I've had numerous users losing their phones who haven't written down their backup codes. This makes it impossible to recover your account unless you are an SVU user, as I have no way to verify your identity. Write down your 2FA backup code! If you have foolishly lost your backup code and currently have 2FA enabled, I strongly suggest deactivating 2FA on your account and then re-activating it, and write the backup code down this time and keep it in your wallet. If you write to me to say you've lost your phone and your backup code and you don't have SVU I will write back to say you need to start a new sythe account. Serious stuff is serious. You have been warned.