Jay 2FA not working

Your profile link: Jay
Reason for your request: MY 2FA doesnt work / always says try again...
Current registered email: [Redacted]
Previous ISP/Log in locations: [Redacted]
Recovery phone number if applicable:
Recovery phrase if applicable: [Redacted]
Exact donation date, donation amount, and proof of donation: (MM/DD/YYYY) [Redacted]
If your registered email contains your real name, provide proof of this in the form of an ID: (Optional)
If your registered birthday is your actual birthday, provide proof of this in the form of an ID: (Optional)

My discord is still the same and lines all up with this, have bought multiple banner spots from richard.
i know my password the 2fa token just never works anymore

Discord: bonanzas -- matches with what it says on my profile i have the badge previous username Jay#7165

please redact all of this info if posted