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Jagex stealing money?

LifeSavers

LifeSavers

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I tried to put membership on my account through my credit card, it didn't give me membership but it said payment denied, I tried this three times, didn't work at all, I checked my balance on my credit card, said $13.00 something, meanwhile there was more, so Jagex took the money off for all those tries? Yet , I do not have membership. I tried again, didn't work, says $5.42 now.

What's up with that.

Jagex taking money off my credit card each-time I try, but not giving me membership.

Edit: I have contacted them, before this happened, when I did so, they didn't even give a shit, and practicily said I was lying but in their own words. Anyways, we'll see how it turns out THIS time. -_-


Edit:

10/02/2007 10:04:57 WP-INFO.RUNESCAPE. COM GBR $-7.99
10/02/2007 09:58:25 WP-INFO.RUNESCAPE. COM GBR $-7.99
10/02/2007 09:52:44 WP-INFO.RUNESCAPE. COM GBR $-7.99
10/02/2007 09:52:04 WP-INFO.RUNESCAPE. COM GBR $-7.99
 
Samus said:
Jagex is pretty unreasonable, and it's my guess that you won't get your money back. They send automated messages for customer support, which makes it obvious they don't care to talk to you.

The same thing has happened to me twice... :(

Buut... <33 Lifesavers xD
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Yeah, it happened to me about five months ago, I just was too stupid too realize. I find it annoying though, because I only have a 1 in a half days of membership left and I'm getting my firecape done today, by Kabal... so... I hope it doesn't auto log him off / not have membership for when he does it. =/

That'd suck, tbh.
 
Happend to me too, but i just realised the thing at the first payment.. I mailed Jagex, and i just lost one month payment. :D
 
many of my friends have complain about the same. they have contact customer support and still have not get theyr money back. bank can't give the money back coz it's still "pending".. that's fucked up.
 
didnt know that was going on...now i think im gonna think twice about getting another membership..does the same thing happen if you use a debt card?
 
This happened to a friend, I dont know how but you would think a business like this wouldnt steal..
 
when i got banned they kept taking 5 bucks a month as if i was still a member. i tried canceling but i couldn't even log in to cancel the membership. i didn't do anything about simply cause its my parents money not mine. jagex=money hogs
 
yo dude, fricken sue them lol

say give me life time membership or i sue
 
LifeSavers said:
Yeah, it happened to me about five months ago, I just was too stupid too realize. I find it annoying though, because I only have a 1 in a half days of membership left and I'm getting my firecape done today, by Kabal... so... I hope it doesn't auto log him off / not have membership for when he does it. =/

That'd suck, tbh.
Click to expand...

It won't log off as long as he doesn't log it then you will still have members until the account logs out.

But Ive only bought members like 4 times by CC and this hasn't happened to me..
 
jagex are very annoying they receive so many complaints in 1 day its not funny the only positive mail they get are from dum nerds who are hoping to become mods lol.
 
Don't forget, Jagex IS a company. You CAN threaten to sue them. They will give you your money or your membership(s) that you payed for.
 
Send gower an e-mail. I think the e-mail and location is mentioned in the place where after you have signed up an account, they say "this account name is good" and please accept these agreements.


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See if that helps, if the fucking company sends you an automated e-mail, fuck them up with threats.
 
BGD said:
It won't log off as long as he doesn't log it then you will still have members until the account logs out.

But Ive only bought members like 4 times by CC and this hasn't happened to me..
Click to expand...

Last month, (will be last month tomorrow) I used a pin for membership, because I didn't have my credit card yet, before I used my mothers credit card which was over seven months ago, I left Runescape and just came back like two months ago? Anyways in my credit card bill this is what it says.



10/02/2007 10:04:57 WP-INFO.RUNESCAPE. COM GBR $-7.99
10/02/2007 09:58:25 WP-INFO.RUNESCAPE. COM GBR $-7.99
10/02/2007 09:52:44 WP-INFO.RUNESCAPE. COM GBR $-7.99
10/02/2007 09:52:04 WP-INFO.RUNESCAPE. COM GBR $-7.99



They're all red which means they took the money, but it's not on my account, so either way it's fucked up.


Price, it's happened to me before, I wrote them, bitched at them, they said it's not their fault, arn't responsible, etc.
I'm getting a hold of my credit card company thingie (faxing them the proof) and I SHOULD get my money back, I mean it's only whatever $, but that's not the point. But, it's just hassle, because this ISN'T the first time it's happened to me.
 
Man, everyone in Sythe should just fuck with Jagex. keep doing fraud payments to them to make them get fuckedup. Seriously, the took my money once and banned me without proof.

I got membership the first day, the second day, I found my account was banned without any reason specified.
 
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