they al definitely know what runescape is.. its their BIG seller they probably get millions of phone calls from little kids whove just been scammed saying can i have my money back ... or about payment methods for membership and the lot... OR complaints...
Lmfao, this is from 2001, surely it would be outdated by now? And like the others said, I doubt anyone's personal number would be put up there, most likely a business number.