Jagex Are Retards

[florol]

So I quit the game for about 1 month and decided to log in again since free trade is coming back and guess what? My account is locked. I had to virus on my computer, nobody knew my password, I didn't use my account from different ip's or anything. They just decide to lock my account. So i sent an appeal with my e-mail address, and all the information I could remember. Does it have a good chance of being appealed?

 

[Christo]

If you're the orinal owner, and no one else has gone on it changed information, etc., you'll definitely get the account back.

 

[Returning Truth]

Jagex wouldn't lock your account for no reason, someone is trying to gain access to your account... Jagex doubts your the original owner or something along those lines.

Stop raging.

 

[florol]

If you're the orinal owner, and no one else has gone on it changed information, etc., you'll definitely get the account back.

Nobody changed the recovery questions, although I am worrying that I might have answered some wrong.

Plus I think I figured out the cause. My internet recently got changed and we went at&t and that might have caused Fagex to think it got hacked.

 

[doctor d]

if ur IP is the same from the creatioon IP, its a definite yes

 

[malakadang]

Accounts don't get locked for no reason... Atleast they shouldn't.
My best guess is someone tried to muck around and recover your account, and it ended up being locked.

 

[Tckr]

Someone must have tried to recover your account too much and it got locked.

 

[florol]

Alright, well if the account gets denied I'm quitting leaving Jagex to be fags forever. I spent 5 years working on that account. I didn't bot once. If It gets denied you will have no idea how pissed I would be.

 

[Fivepointfox]

Having no access to my Runescape account would do me good. I could get some fresh air once in a while, you know? But seriously, don't worry, you'll get it back as long as you have all of the correct information.

 

[ChristmasCracker]

Why are they retards...?
They are trying to protect your account.
If you're the OO, you'll have no prob getting it back.

 

[Mattjew]

Pretty much if you can recover your account you can unlock it 99% of the time. Don't worry about it.

 

[Torchic]

as long as you have the correct information and it's your original account, it shouldnt be a problem

 

[xi momo xi]

Just stop worrying about it, you're just making the wait worse for yourself.

Belive it or not, but the customer, is Jagex's #1 priority... You will get your account back.

 

[Tip]

Have more information on your account next time.

 

[arr0wblast]

post your original ip addres it helps alot