Izad Dispute

[Dujo]

Scammer's profile link: Izad
Explanation of the trade: contacted him for a youtube intro (osrs pure clan). Paid 100$ (btc), gave him all relevant information about the clan, and he delivered poor quality of work. Guy just scrapes something together with no passion and effort. 1st intro he literally puts a wizard when clearly our mascot is a shark. 2nd intro 1 on 1 copied rage's intro ( our clan rival ). Didn't provided with any moodboard, some type of process towards the final product and didn't provide with a choice of fonts before finalising the product. Basically 2 intros i am not going to use and -100$
Amount scammed:100$ btc
How they scammed: poor quality of work, products i wont be using and no refund.
Proof that it's their Discord: Screen capture - 48e8249ce0a3297f9fec853b69bc3aad - Gyazo
Discord ID + Unique Discord ID: Izad#9664 / id: 426375238692110346
Other relevant trade screenshots:

log 05/28/2020

Rage's intro:

1st intro: Screen capture - a62f1bbaaf501443bcc5addce9447c45 - Gyazo
2nd Intro: Screen capture - 129a28ca70163347a1da2b5f68ab6c6a - Gyazo

 

Thank you for posting this report.

So, first you requested an intro similar to Rage's. I provided you with an intro and you state that it looked too much like your old intro which it doesn't.

Old intro:

New intro: Screen capture - a62f1bbaaf501443bcc5addce9447c45 - Gyazo

Asked how you wanted it changed and you simply told me to change the font. Gave you a chance to select a font but you made it clear that it was completely up to me: Screenshot - 9d09290d5bec6a4ed8c3f37cdb841d83 - Gyazo
You asked for a refund which is against my terms of service. It is clearly stated in my shop. Now, you couldn't take this and got butthurt: Screenshot - f3fb7d83113f350e5be23c92291bfe5d - Gyazo

I should have left it at that but I did not want to be a d*ck, so I created an intro similar to Rage's which you originally asked for. This wasn't good either apparently. Now you asked me to change font again because the one I chose did not suit your taste. BUT, I told you before that it would count as a revision. You also told me to choose font although I gave you the opportunity to have some influence. Any way, I asked for $10 to do this because revisions cost (and I was very clear with this) which you refused to pay because you are extremely butthurt.

As far as I am concerned, I have delivered the product(s) that was paid for. There was no scam in this. You are still welcome to purchase a font change.

Cheers,
Izad

 

[Dujo]

So, first you requested an intro similar to Rage's. I provided you with an intro and you state that it looked too much like your old intro which it doesn't.

i said ''similar to rage's one,high quality with sound effects / after effects. and yes they do look the same. same ball/orb effect into the clan tag/logo. from all the effects you could chosen from, you picked the same exact thing.

Asked how you wanted it changed and you simply told me to change the font. Gave you a chance to select a font but you made it clear that it was completely up to me

i would expect from a 'graphic designer' to come up with some type of process towards the final product and a choice of fonts BEFORE you made the first intro, not AFTER.

You asked for a refund which is against my terms of service. It is clearly stated in my shop. Now, you couldn't take this and got butthurt

It is clearly NOT stated, i found ur discord/topic orginally on Sharkbrew community, Ur topic thread > ✦ Izad's GFX Shop ✦ [Years of Experience] ► HIGH QUALITY // FAST DELIVERY ◄ SATISFACTION GUARANTEE <

You clearly did NOT inform me about any tos BEFORE payment, you even mentioned in ur thread '' Design is not considered done until you're 100% satisfied! ''. Yea right, where is the revisions + fee you mentioned about (on discord ) AFTER paying you?

I should have left it at that but I did not want to be a d*ck, so I created an intro similar to Rage's which you originally asked for. This wasn't good either apparently

No it wasn't good, because you literally mimic their whole intro with the visual and sound effects.

2nd Intro you send me > https://ufile.io/ey13olcb
Rage's Intro >

You are still welcome to purchase a font change.

No not going to pay for anything more.

Overall you completely failed delivering a product that's atleast worth the payment money.
There are even people giving me a review about this whole situation.

Won't expose their names etc, because of privacy reasons. Staff feel free to pm me.

1. Screenshot - 81670a720bcd8e1ef59e51f49f18004b - Gyazo
2. Screenshot - 62789f3befc97d5a7ff907812ff928d8 - Gyazo

--------------------------------------------------------------------
Another person on ur own profile post feed > Screenshot - 5f10354a20dbebe50abfc60e51cd3dcd - Gyazo

Overall i am not going to use the intro's and down -100$. Seems like he didn't put any effort, innovation in his final product, as a customer you would expect this from a 'Graphic Designer'.

 

Seems like he didn't put any effort, innovation in his final product

I put in effort and my final product was innovativ. What other people say about the situation couldn't bother me less. It is not the first time I've handled reports like this and not the last.

Your whole argument about having found my shop somewhere else is just ridiculous.
First of all, the topic you linked has not been active for over a year and is also locked.

'

Second of all, we did business 2 months ago and you even put linked my Sythe shop on your clan's forum.

as a customer you would expect this from a 'Graphic Designer'.

Quick google search. Found this: https://www.quora.com/Is-it-a-good-...to-make-intro-videos-for-my-social-media-page

The last idiot is not yet born.

Cheers,
Izad

 

[Dujo]

It is not the first time I've handled reports

I bet it isn't, what does this say about ur service overall? Exactly that people are not satisfied with ur product.

Your whole argument about having found my shop somewhere else is just ridiculous.
First of all, the topic you linked has not been active for over a year and is also locked.

In which way is this 'ridiculous'?
The topic is still there so it is still active, if you dont stand behind that topic, you could of deleted it?

Second of all, we did business 2 months ago and you even put linked my Sythe shop on your clan's forum.

What does a trade from 2 months ago have anything to do with this particular order. You are trying to compare 2 whole different orders with eachother. I AM TALKING ABOUT THIS ORDER, NOT SOMETHING 2,6,8,12 MONTHS AGO.

Quick google search. Found this: https://www.quora.com/Is-it-a-good-...to-make-intro-videos-for-my-social-media-page

So? if that's his opinion so be it. Basically you are admitting that you weren't capable to accept this order, but yet you did?

The last idiot is not yet born.

You can tag me with any words you want to, don't really bother me.

All i am seeing is you trying to bring all these non-related stuff. Try to focus on this exact order here

 

[Dujo]

Izad stopped replying > Screenshot - 5b04be9ca0726bf35308de86a6221f76 - Gyazo <

Staff decision is up to you.

 

The off-site thread that was linked is both old and locked, so its contents doesn't really matter here.

We cannot expect a designer to provide an endless number of revisions, @Izad provided you with ample revisions here: one being a font change, the other being an entirely new intro. He also stated that he would charge for extra revisions following the two that were requested.

Izad also tried to include you in the design process by linking you the fonts website and asking you to choose, you instead left the choice up to him.

No refund is owed here. @Dujo should you want more revisions from Izad you'll have to pay for them as requested.
If you had a negative experience here, you can leave valid negative feedback on his GFX thread.