It's terrible tbh. Did you pick a server close to you to test the speed on? ( I surely hope so...) You might want to upgrade to a broadband/DSL if the server was close.
See if your speed is corresponding to the price of whatever package you're paying for. I hope it's not. If they aren't, call your provider, and tell them about your problem.
How many megabytes did they say you would be getting whenever you signed up? Also, you may want to virus scan your whole computer as they can often suck the speed away.
I'm going to put something out there, where do you live? That looks like something average for a lot of Australian users, that looks a little below my speed.
Call your isp and ask for an upgrade?


