Inefficient & outdated Inbox Conversation

Discussion in 'Feedback' started by Cherub, Nov 11, 2017.

Inefficient & outdated Inbox Conversation
  1. Unread #1 - Nov 11, 2017 at 5:21 PM
  2. Cherub
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    Inefficient & outdated Inbox Conversation

    Hi all, just wondering if anyone else gets frustrated with the inbox conversations?
    Here are some critiques of mine:

    1. Doesn't produce a ping or sound when a message is received leading to missing people's messages when on another window. An on/off for sound notifications would be nice.

    2. 'Multi sends' produce an ugly stacked array of messages, annoying and sometimes embarrassing when having to add to previous messages. Especially when you have a signature. Maybe just compile multiple consecutive messages together if not broken by the recipient's reply?

    3. The messages don't update quick enough, you pretty much have to reload the page to see new messages. This leads to 'talking over each other' when messaging.

    All in all the messaging seems pretty out-dated. Proof of this is how pretty much everyone uses discord/skype and i guess this means that it isn't really too big a problem, but it would help prevent scammers (impersonators) and sorts.

    Just wondering if anyone feels the same way?
     
  3. Unread #2 - Nov 12, 2017 at 9:20 AM
  4. Sythe
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    Inefficient & outdated Inbox Conversation

    Conversations (Sythe PMs) are not supposed to be realtime. They are supposed to behave the same way emails do. This can lead to annoying circumstances where you reply to an old message while a new one has already been sent by your counter party.

    Most people use PMs to first verify whom they are talking to on an instant messaging platform such as skype or discord, and complete the trade over one of those platforms. We have at multiple times in the site's history attempted to integrate realtime communication directly into the site. However we were never able to dissuade people from using skype. Now we recommend people just use discord (which is very active). You should always request a PM from whomever you are trading to verify they are who they claim to be. After that you can use any IM platform you like.

    At this stage we have no plans to replace the PM system. Although when xenforo 2.0 comes out and we eventually upgrade it will be replaced automatically as part of that upgrade with whatever improved version they've developed since this version was made.
     
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    Last edited: Nov 12, 2017
  5. Unread #3 - Nov 12, 2017 at 9:46 AM
  6. Cherub
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    Inefficient & outdated Inbox Conversation

    @Sythe Thanks for the response, i'll look forward to xenforo 2.0.
     
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