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I have a few questions

Almond Joy

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If you have an account and set an Email, and you sent an appeal to recover the account, at the last page it will ask you to copy down a tracking number
which on the next page you must enter to complete the appeal. Do you have to
record the tracking # in order to see the appeal status or jagex will email you the status of the appeal?


I'm having some problems with a Account Buyer. After he made a payment via Mail , I gave the information the day after he sent it. The info is real since he bought the account. So, The next day, he is claiming that he had made 4 appeals in 1 day? 2 days? but without recoveries but I can't imagine how long it takes to do wait for appeal status to say deny/accepted to re-appeal again. He cannot prove that the info is false because " he didn't record the tracking #'s. He also told me that he doesn't record them, he got emails from Jagex saying that he can check if his appeals were denied or accepted.

I just want an opinion. Does email jagex you whether or not the appeal is accepted or not? Or you MUST record tracking # in order to see the appeal denied/accepted.
 
Tier 1 Prizebox
I've never got an email I don't think, record the tracking#.
 
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They email you if you wrote your email down on "contact details".

He told me that he tried recovering without any questions so I assume without the email too.
 
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