LoLBoostersOCE
Apprentice
- Joined
- Jun 17, 2015
- Sythe Gold
- 661
- Messages
- 716
So I haven't been active here for the good part of 6 months. Partially this is because of a ban that upon reading over the outcome stated I will become unbanned within 3 months. I will preface with I did have knowledge of the ban I received, but knowledge of the events that happened was limited, as someone who worked under my "brand" was the reason for the ban. There was IMO a miscommunication of events that led to my ban. Upon reading over the agreed upon terms that my employee and the customer came to, I would not have agreed they were fair to my employee had he quoted what the customer requested. Anyway the long story short is I / my "brand" have been accused of scamming $20 from a customer who's previous big order of approx $200 was fulfilled.
For those that quickly read my DNT you will understand that my employee was playing games to stop decay from diamond 5. Losing or winning a game stops decay, so this is where the confusion starts. My employee told me the customer wanted decay games, so I told my employee to offer him a price that suited him. What I was unaware of was they agreed to net wins. If I had been directly dealing with the customer I would not have agreed to such a pointless deal and likely told the customer the truth that you can lose over 10 ranked games and not demote in division 5 if mmr is around division 5, saving him money.
My employee at the time of the events also did not inform me of the dispute that arose between him and the customer and of his refusal to complete the work, so I was not able to remedy the situation myself or refund the $20 to the customer.
I want to clear my name. I have over the years dealt with transactions of over $500 with nothing but respect and honesty towards my customers. Over my dealings I have refunded customers for unforeseen delays and given discounts to give them what I consider a fair deal, even if they do not ask for any compensation. If I was to scam intentionally and trash my account that was in good standing for years it would not be for a measly 20 dollars in which a game was played to prevent the order from decay.
For those that quickly read my DNT you will understand that my employee was playing games to stop decay from diamond 5. Losing or winning a game stops decay, so this is where the confusion starts. My employee told me the customer wanted decay games, so I told my employee to offer him a price that suited him. What I was unaware of was they agreed to net wins. If I had been directly dealing with the customer I would not have agreed to such a pointless deal and likely told the customer the truth that you can lose over 10 ranked games and not demote in division 5 if mmr is around division 5, saving him money.
My employee at the time of the events also did not inform me of the dispute that arose between him and the customer and of his refusal to complete the work, so I was not able to remedy the situation myself or refund the $20 to the customer.
I want to clear my name. I have over the years dealt with transactions of over $500 with nothing but respect and honesty towards my customers. Over my dealings I have refunded customers for unforeseen delays and given discounts to give them what I consider a fair deal, even if they do not ask for any compensation. If I was to scam intentionally and trash my account that was in good standing for years it would not be for a measly 20 dollars in which a game was played to prevent the order from decay.
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