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How long do account appeals take on average?

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C411_911

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I'm talking about where they give you the 2 ID's and tell you to check back later. Account recoveries even when reviewed are pretty quick for me (10 mins to 2 hrs) but I sent in an account appeal yesterday and It still says pending.
 
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Generally around 15 minutes. This can vary due to time in England ( where jagex is based) although they try to be 24/7
 
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