Got three prizeboxes even though i didn't donate?

Discussion in 'Sythe.org Support' started by Bert, Aug 12, 2016.

Got three prizeboxes even though i didn't donate?
  1. Unread #1 - Aug 12, 2016 at 8:56 PM
  2. Bert
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    Got three prizeboxes even though i didn't donate?

  3. Unread #2 - Aug 17, 2016 at 11:16 PM
  4. Tyler
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    Got three prizeboxes even though i didn't donate?

    Hey Bert. Did you donate to Jon's fundraiser/did you have SVU before it was removed?

    Prizeboxes were given out for those recently

    Edit: This thread is a better option for sythe support. I'll move it there for you.
     
    Last edited: Aug 17, 2016
  5. Unread #3 - Aug 17, 2016 at 11:19 PM
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    Got three prizeboxes even though i didn't donate?

    Yes he won three from the raffle
    @Bert
    Gz.

    There should of been a pm sent out to everyone who received winning prizeboxes. I'll let the Admins know when we request CDT stuff next time :) Told @Shin it would be good to do so for the In memory of Jon Minirank. So hopefully we can do that for anything being given out next time.
     
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    Last edited: Aug 17, 2016
  7. Unread #4 - Aug 17, 2016 at 11:23 PM
  8. Shin
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    Got three prizeboxes even though i didn't donate?

    The PM's are automated when awarding prizeboxes to someone (mostly due to donations).

    I don't believe we have something implemented for when we hand out individual miniranks, however. Matthew would have to add that if necessary.
     
  9. Unread #5 - Aug 17, 2016 at 11:38 PM
  10. Sonia
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    Got three prizeboxes even though i didn't donate?

    @Matthew

    when CDT requests prizeboxes or miniranks being handed out, is there any way of having automatic pm system?

    If there isn't yet, I don't know if there is for prizeboxes, but for miniranks in the future.

    Sometimes from the end of the event, till when miniranks are handed out there can be a large gap of time in between and people either don't know (like I mentioned before the miniranks not being automatic in post bit anymore) // get confused.
     
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  11. Unread #6 - Aug 19, 2016 at 11:32 AM
  12. Matthew
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    Got three prizeboxes even though i didn't donate?

    There are two ways for an admin to award prizeboxes.

    One is using the Award Prizebox tool in the user center. This tool lets you award prizeboxes to a user AND sends an automated PM.

    The other is just by editing the user and adding the prizebox MiniRank to their account with a count greater than 0 (or adding to the count they have). This does NOT send an automated PM.

    I think the issue is that the award prizebox tool is more restricted than the user editing functions, so I'll have to adjust the permissions so people can access the prizebox tool. Once that's done, they can award them with an automated PM. (This only applies to prizeboxes though, for other MiniRanks there is no PM)
     
  13. Unread #7 - Aug 19, 2016 at 12:32 PM
  14. Sonia
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    Got three prizeboxes even though i didn't donate?

    So anything to be done about the miniranks? or for the miniranks/awards.
     
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    Last edited: Aug 19, 2016
  15. Unread #8 - Aug 20, 2016 at 11:59 PM
  16. Shin
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    Got three prizeboxes even though i didn't donate?

    I thought you disabled the ability to do the latter.

    Checked. You did. :eek:
     
  17. Unread #9 - Aug 22, 2016 at 12:00 PM
  18. Matthew
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    Got three prizeboxes even though i didn't donate?

    No. The automated PMs are just for prizeboxes awarded using the prizebox tool. If admins award other miniranks it's up to them or the mod who requested it to notify the user.

    Eh? Disabled what?
     
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  19. Unread #10 - Aug 23, 2016 at 4:14 AM
  20. Shin
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    Got three prizeboxes even though i didn't donate?

    Adding prizebox Minirank to their account with the drop down. You can't edit the numbers either. You can only award Prizeboxes with the tool you have.
     
  21. Unread #11 - Aug 25, 2016 at 7:13 PM
  22. Matthew
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    Got three prizeboxes even though i didn't donate?

    Oh right, I surprise even myself sometimes. Yeah that's correct, the Prizebox MiniRank is "locked" meaning no one can award it or change the quantity of it without a special permissions flag. So yes, you have to use the award tool which means a PM should always be sent.
     
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