- Joined
- Aug 26, 2016
- Sythe Gold
- 195
- Messages
- 155
- Age
- 31
I bought an account off of player auctions a few weeks back. I know how risky account sales are and bought insurance on it. Well long story short it got recovered but I knew that was a possible risk so I wasn't upset but wanted to claim the insurance.
I logged onto multiple accounts on the same computer and this is the only one that I lost access and I regularly run virus scans and have active virus protection so I am disinclined to believe it was a virus
This is where it's been frustrating as hell with absolutely terrible customer support. I've gone to the livechat almost every day for the past week or two and literally get the same response over and over on how its been "escalated" and how I will get an email reply in a day or two.
Well the only two emails I've gotten is the automatic one for putting in an account reclaim ticket and another one with a "message" from the seller on how to recover it and the email included the account information. That account information was totally bogus. THE LOGIN NAMES ARE EVEN DIFFERENT.
Notice how the "account information" that Player auctions forwarded from the seller ends in @Y.a and starts with a "t"
I logged onto multiple accounts on the same computer and this is the only one that I lost access and I regularly run virus scans and have active virus protection so I am disinclined to believe it was a virus
This is where it's been frustrating as hell with absolutely terrible customer support. I've gone to the livechat almost every day for the past week or two and literally get the same response over and over on how its been "escalated" and how I will get an email reply in a day or two.
Well the only two emails I've gotten is the automatic one for putting in an account reclaim ticket and another one with a "message" from the seller on how to recover it and the email included the account information. That account information was totally bogus. THE LOGIN NAMES ARE EVEN DIFFERENT.
Notice how the "account information" that Player auctions forwarded from the seller ends in @Y.a and starts with a "t"
But yet the account that I bought has a completely different login
I would really like the 100$ insurance that I purchased on the account, what should I do? It feels like a scam not just from the account seller but player auctions too. It's ridiculous that I've had to spend hours in livechat trying to sort this out and still haven't made any real progess
I would really like the 100$ insurance that I purchased on the account, what should I do? It feels like a scam not just from the account seller but player auctions too. It's ridiculous that I've had to spend hours in livechat trying to sort this out and still haven't made any real progess
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