Guide to getting unbanned!

FoRbiddeN · Nov 19, 2007

I have no idea what they mean by that but I'm still Perm banned :\

what should i do?

TheRedeemer · Nov 19, 2007

no wonder i could never get unbanned i use to to do everything you said not to do ={

Jakey · Nov 20, 2007

FoRbiddeN said: ↑

Hey, I tried sending in a complaint and followed everything you said but this is what they replied to me saying,

Appeals - and requests for appeals - sent in via the messaging system will not be considered. We will only consider appeals made through the appeal module - this is because we have a system to deal with appeals, and we need to focus on answering game related messages through the query system.

If you have been permanently or temporarily banned or muted then you will be able to see this when you log in to the Account Management section from the main page of RuneScape.com. There you will see a list of your offences and links providing you with the evidence. If no evidence is shown to you for any reason (such as legacy, macroing, account theft, offensive name, bug abuse, or real world trading evidence), it will still be available for viewing by our staff.

Note that we cannot always make the evidence available to you if it would reveal details about our offence detection systems.

We review each appeal fairly and as quickly as we can, so it will not take long for you to be able to see the outcome of your appeal.

If your appeals have been denied, and you are permanently banned, you may apply for a Last Chance. If your appeals have been denied and you are temporarily banned you will be allowed back into the game once the ban expires. In both cases, the Black Marks will remain on your account permanently.

If you have received Black Marks for rule breaking while already on a Last Chance then your account will remain permanently banned with no further chance to appeal. Last Chances are intended to be just that; a last chance (please note that in certain situations a Last Chance will not be offered). If this is your situation then further messages from your account may be blocked, as we consider the issue closed.

If you have Legacy Black Marks, then sadly you can no longer appeal them as they were applied under our old system. We apologise for this inconvenience, although we did make sure you were given an opportunity to appeal them at the time.

If you are muted and you wish to talk to players within the game, or on the Forums, then you will need to create a new account to play with. Please re-read our rules before doing so.

No items or skills are transferable from a banned account under any circumstances.

If you have been banned due to having negative credit, please submit a billing query.

If you have been banned due to having an offensive name, then sadly our decision is final. The name you have chosen has been deemed either offensive, impersonates Jagex staff, encourages rule breaking, contains a political or racial reference or is confusing to other players. Confusing names include those with recurring spaces and/or characters. You may create a new account on runescape.com if you are willing to create a non-offensive name.

You can contact Billing Support through the 'Knowledge Base' section of www.runescape.com.

On the resulting page click the 'Customer Support' link, followed by 'Billing'.

This will then take you to the Billing page, where you can send in a message by clicking on the 'Submit a Billing Query' link.

If you have any questions regarding any banning issues, be sure to read the F.A.Q section of our Knowledge Base.

You can find this on www.runescape.com <http://www.runescape.com> in: - Knowledge Base Home > Customer Support > Bans and mutes.

Any membership on a banned account will be cancelled at your next billing date automatically; credit already on the account cannot be refunded or transferred.

Note that we aim to punish those who break our Rules in order to educate them. If you have reported another player who has broken the Rules, then we will shortly make a decision regarding their case. If the player you have reported is instead innocent, then we will not punish them at all.

If a player has reported you but you have done nothing wrong, we will not punish you.

If Mods are caught breaking our Rules, they will lose their Mod powers.

Please note that we cannot write to you personally to inform you about the outcome of your abuse reports. We hope you understand that this is partly for privacy reasons, and partly because we receive far too many abuse reports for us to be able to contact reporters individually.

Note also that although we are keen to punish offenders to educate them about our rules, an abuse report may not necessarily result in a ban for the offender. We use a system of Black Marks to punish offenders, and the number of marks given is dependent on the severity of the offence. It is only when a certain number of Black Marks have accumulated that we issue a ban.

To learn more about this system, please visit www.runescape.com and follow these links: 'Customer Support' > 'Bans and mutes' > 'What are black marks and what do they mean?'.

All our Rules are viewable on runescape.com by clicking the Rules link, and only offences listed in the Rules can be reported.
Click to expand...

Ugh, you must ask for your appeal back. Say you have concrete evidence. Don't appeal in that section >.<.

Ehh · Nov 21, 2007

Great guide, 10/10, but one question. What evidence would I use for macroing? ._.

Spyre · Nov 21, 2007

Definately bookmarked.

Very nice job with the guide. 9/10

Tyranic · Nov 21, 2007

My account's last chance appeal has just been denied. I'm going to use this method to try and get my account back. If it works i'll uber vouch and give this guide a 10/10.

jtothep 1 · Nov 21, 2007

vouch not much like i didint know.... but an unbanned account for me thanks for reminding me

vouch for ur time

pkng0d · Nov 22, 2007

nice guide ;D

tiger9110 · Nov 22, 2007

LOL nice pics

Jakey · Nov 23, 2007

Ehh said: ↑

Great guide, 10/10, but one question. What evidence would I use for macroing? ._.
Click to expand...

I'd say something along the lines of..you were playing while tired so you were unresponsive. Say that you've taken a long time to level.

sacred_user · Nov 23, 2007

Hello Jakey! well last night someone hacked my account and broke rule 11 starting to tell people to go to a website and that they were all fat because they played runescape. now im going to use your guide..(btw i got 10\10 black marks because of that) and i was wondering for when im trying to appeal what choice should i pick "i would like to appolojize" "i think customer support has made a mistake" or "someone else had acess to my account"

sacred_user · Nov 23, 2007

THANK YOU!! haha i followed this guide on my appeal to the offence but it got denied THEN i used my last chance appeal and read over this again and they ACCEPTED IT!! haha got my lvl 104 back!

MEGA VOUCH!! this guide might not be much but it helps ALOT 10\10

Topvictor · Nov 23, 2007

Nice Guide, liked reading It and I'm sure some people will find it very helpful

USMC · Nov 23, 2007

i was banned for 3 months with a lvl 112 and using this guide i got unbanned!!!!!!! THANK YOU SO MUCH

skill4guthix · Nov 24, 2007

9/10 im going to try it on my pure

gamer716 · Nov 24, 2007

awesome guide. should of read this before tryin my last appeal

Gacki · Nov 25, 2007

I've tried this many times and they just send me automated messages telling me about appeals and the rules. And I DO ask for my last chance appeal back. Did this work for anyone???

TMLfan1 · Nov 26, 2007

My account currently is banned due to negative balance, so I cannot go on it unless I pay back the balance. I havent gone on it for a while now, can i still use this guide to get it back without paying for it. Just need your opinion and others who have tried this.

Hungryjakz · Nov 27, 2007

this is stupid, jagex are most definately NOT human
http://i209.photobucket.com/albums/bb178/hungryjakz/UNBANNED1jpg.jpg
http://i209.photobucket.com/albums/bb178/hungryjakz/UNBANNED2jpg.jpg
i rest my case.

zolar_poops · Nov 27, 2007

not a bad guild gives good advise on how to write the thing

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