Aires
Hero
- Joined
- Sep 5, 2021
- Sythe Gold
- 7,514
- Messages
- 6,756
hello gentlemen, I am opening this report not as an accusation but as a means of getting an admin's opinion on this case that I will report
On the 28th of January I sold a Maxed Gmaul Pure to a customer.
during the transaction everything went well... until 6 days ago the customer got in touch with me saying that the account had been locked, as I give a lifetime guarantee for recovery/locked I said I would appeal and return the account soon but on the middle of the process, the customer said he managed to unlock it by email and I withdrew the appeal.
after that again after 1 day the customer contacted me again saying that the account had been locked, and again I said that I would make the appeal, but the customer managed to recover the account again by email, and until then everything was fine.
but today, the customer contacted me again but this time saying that the account was banned for botting and accusing me of having used botting on an account that I sold him 11 days ago
this is being an exceptional case for me because I've never had this kind of problem and it's giving me a headache, that's why I've taken the decision to refund it but before doing that I'd like an admin's opinion on this case, if I really must do this, because in 20 years of gaming, I've never seen this kind of thing happen. besides the fact that my accounts are manually trained by me and as I said before I never had any problems related to that!
about locked, this can happen to anyone and I was always willing to help him in a timely manner.
GG19#9513 UID 646050223755493429 I don't know his sythe username and if he is willing to give his opinion too.
On the 28th of January I sold a Maxed Gmaul Pure to a customer.
during the transaction everything went well... until 6 days ago the customer got in touch with me saying that the account had been locked, as I give a lifetime guarantee for recovery/locked I said I would appeal and return the account soon but on the middle of the process, the customer said he managed to unlock it by email and I withdrew the appeal.
after that again after 1 day the customer contacted me again saying that the account had been locked, and again I said that I would make the appeal, but the customer managed to recover the account again by email, and until then everything was fine.
but today, the customer contacted me again but this time saying that the account was banned for botting and accusing me of having used botting on an account that I sold him 11 days ago
this is being an exceptional case for me because I've never had this kind of problem and it's giving me a headache, that's why I've taken the decision to refund it but before doing that I'd like an admin's opinion on this case, if I really must do this, because in 20 years of gaming, I've never seen this kind of thing happen. besides the fact that my accounts are manually trained by me and as I said before I never had any problems related to that!
about locked, this can happen to anyone and I was always willing to help him in a timely manner.
GG19#9513 UID 646050223755493429 I don't know his sythe username and if he is willing to give his opinion too.





















