Basically you need near enough all the old account information.
Ranging from;
Current recoveries.
First password ever used.
A few old passwords.
Old recovery questions.
Oldest membership details you have.
When/where was the account created.
If you have this information then, you go to.
www.RuneScape.com
Go to "Account recovery" and choose "Recover a lost password"
After that select "Someone else knows my recoveries"
Then enter all your account information in there and get the tracker ID.
After this stage you will need to save this tracking number.
Once you have done this, you can check the progress of this by going on the main RuneScape page and again "Account recovery". The select "Track a recovery request". Then enter your unique tracking ID and you will either get one of the following
3 replies.
Pending: This means JaGeX still haven't looked at your request yet. (So try again later)
Accepted: This means your request has been accepted and your password will be changed to what you wanted it to be in your recovery request. Your recoveries will also be un-set and you can sell your account.
Denied: This means JaGeX do not have enough proof that you are the true owner of the account and will give you an example of what you may need to provide for them to accept your request.
Thats all, have fun.
