Dispute Ban - Eagles Services

[Eagles]

Link to/reason for TWC/DNT/Ban: Messages ignored, Cashout Withheld(1.08B), Deposit Not Refunded(500M)

Link to my vouches : [Eagles Services - Vouch Thread]


Hello,

This situation started with a worker who violated my server rules and caused issues in multiple tickets. Based on that, I initially held his deposit and balance according to my terms, which all workers agree to before working.

However, after the moderator’s (Zulu) instruction, I fully complied and paid him for all completed work and refunded his deposit, even though he had broken our rules.

After receiving his full payment, the worker began claiming additional payments from old tickets without providing any clear proof or specifying a valid amount. I was cooperating with the moderator and had already started providing ticket transcripts privately, and I was in the process of submitting the remaining evidence.

Before I could complete providing all the requested information, I was issued a ban and asked to either pay an undefined “debt” or open a dispute.

At this point:

• The worker has already received all payments for completed work.
• His deposit has been refunded.
• There is no clear or proven outstanding debt.

I believe the ban was issued prematurely while I was actively cooperating and following instructions.

I am fully willing to provide all ticket transcripts and any additional proof. I respectfully ask for a fair review, as I have complied with all instructions and there are no outstanding payments owed.

If Sythe determines that any specific amount is legitimately owed, I am fully willing to pay it. However, I followed my own agreed-upon terms with the worker, and I was not instructed to make any additional payments before the ban was issued. The ban was applied without a clear or defined outstanding amount.

Thank you.

 

As I stated on the original report, you were to reimburse @@shoaib for the work that he completed on ticket #1. @@shoaib trained the following skills based on the ticket transcript you provided:

Spoiler

• 1-40 attack
• 1-34 strength
• 1-59 defence
• 1-12 prayer
• 1-63 magic
• 1-70 construction
• 1-56 hitpoints
• 1-79 agility
• 1-55 thieving
• 1-40 crafting
• 1-9 slayer
• 1-70 hunter
• 1-70 mining
• 1-70 smithing
• 1-51 fishing
• 1-55 cooking
• 1-46 firemaking
• 1-70 woodcutting
• 1-70 farming

_____


Regarding ticket #2, @@shoaib provided proof of having a wallet balance of 1.08b on 12/15/25. He also provided proof of completing more work on this account after this date, which aligns with his statement that he was not paid for this work as the account was still being serviced.

You refunded 1395m worth (1080m wallet balance + 500m deposit - 185m for lost the items).

You provided a recording of a ticket transcript that was cut off half way, indicating there was a lot more conversation in this ticket, which also aligns with his claim of further work being completed.

As requested on the original report, you will need to provide the full transcript for ticket #2. Please also provide any screenshots, tickets or conversations that you have of @@shoaib's wallet balance changes including dates.


If any of your evidence contains sensitive information, please utilize the report button at the top right of this post and provide it there.

To reply, please create a new thread titled "merge".

 

This dispute was reviewed by me before @Zulu was asked to handle it. Please do as @Zulu asked.

 

@@shoaib - @Eagles Services has stated he has reached out to you via discord to discuss additional payments. Can you let me know if an agreement is reached between the two of you?

 

It does not appear that a mutual agreement will be made regarding a price for the two tickets in question.

Eagles Services, I will need you to provide the full ticket transcript for the quest cape ticket (ticket #2) in order to calculate a payment for the work that was completed.

 

I was able to facilitate a payment of 1b 07 for all of the unpaid work from both tickets, resolving all of the debt from the original report.

After discussing this with another staff member, the original ban and DNT will remain. @Eagles Services you can request a pardon once the original ban expires on June 19th, 2026.