Chicks (refunded / resolved)

[Andreas Bloom]

Hello, i just bought a staker account with 2 years of insurance in october 26 of this year from Chicksgold.com: Most Trusted Video Game Asset Marketplace

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After 5 days of playing with the account it got locked because jagex "suspect that it has been stolen"

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I've tried several times to recover the account but seems that it isnt attached with my email anymore.
-After that issue, i contact Chicksgold.com: Most Trusted Video Game Asset Marketplace for help, 3 days ago and they told me to wait for a response. Today they dont do anything about my case.

They dont do anything else about my case and everytime ask me to come back in 24-48 hours. I've lost alot of wealth too (1.5b+)

DONT TRADE OR BUY ANYTHING FROM THIS GUYS THEY JUST SCAMMED ME.


I JUST UPDATED THIS POST FOR THIS NEW EVIDENCE 06/11/2022

I've just checked my email right now and i got the password reset denied today by Jagex. The mail that i've recived from them doesnt talk anything about a banned account. And actually i dont have any solid proof of that.
I showed you that i had around 1.5B of bank, in the account.

I want to ask for the 100% of the refund for the account loss and the bank worth, because there is not solid proof of a banned account. If someone recover the account then i got scammed by you.

UPDATED POST FOR NEW EVIDENCE 07/11/2022

The global mod @Pirate contacted me in my personal discord asking for the evidence without crops. I did everything what he asked me and sent to him to many videos recorded from my camera.

The proof was:
1. Bank wealth worth and the date of it
2. Proof that the hiscores check doesnt mean anything about a banned account
3. Video of the mail that i´ve recived from Jagex about the password request denied and not saying anything about a banned account.

After all of this @Pirate said "At least you get 15%" of the bank worth, (he edited that post)

I DON´T KNOW IF THIS GUY IS WORKING FOR CHICKSGOLD.COM .

Please help me with this @Gladiator @BlackBlasses @Techie @Devil @Hahanerd @Zora @QBD @Sythe ​

 

@Chicks or chicks staff, could you please look into this and correct the problem, thanks

 

[Andreas Bloom]

WARNING!

 

Hey there,

You are correct, the account from this post was locked and we were notified about this situation a few days ago.

When checking the highscores with the Runescape name you provided us, we were able to confirm that the account was banned.
You can confirm this as you're still able to add banned accounts to your friendslist in game, but they will not show up on the highscores.
The account was sold with no email and was created with a fake login name.

Despite the account being banned, you are still under our insurance policy for the account if we couldn't get it unlocked from our end.
We have spent the last few days actively attempting to unlock the account and are still attempting to do so, but have had no such luck over the course of multiple unlock attempts.

We had asked for an additional 48 hours to continue trying to get the account unlocked which you disagreed with.
Please come to our livechat so we can issue a full refund for the account as we're still unable to get the account unlocked.

 

[Grendmas RS]

We have initiated a refund on our end which can take 3-7 days to fully process. We will also continue trying to unlock the account and will return it if successful.

 

Thank you, @Andreas Bloom please let me know when you get the refund, thanks.

 

[Andreas Bloom]

Hello, please check the new update of the post.

 

[Andreas Bloom]

Wich explain why i ask for the bank wealth refund.

 

[Andreas Bloom]

Thank you, @Andreas Bloom please let me know when you get the refund, thanks.

WARNING!

 

@Astro @Grendmas RS does your TOS provide a refund for 'possible' bank wealth as well? Could you provide a ss of the tos? Thanks

 

[Andreas Bloom]

@Astro @Grendmas RS does your TOS provide a refund for 'possible' bank wealth as well? Could you provide a ss of the tos? Thanks

All evidence sent to the global moderator @Pirate , im still waiting for response from @Astro .

 

Hi, evidence of refund and our TOS has been forwarded to Pirate through DM. Thanks!

 

This order has been processed for refund, i'll post a screenshot of the receipt in a deleted post due to rl details.
Though for the rest of the issues with the report i'll post everything I have gathered which i don't normally do. But I know this will receive some backlash because I do advertise for Chicks, though my decisions remain unbiased. Any other mod/admin have the ability to post, and or discuss a change in the outcome.

1. User approached me because he believed he was scammed-

In this message, the user mentions that he lost the account on the 2nd of Nov with 700m wealth.
2. In this current report, he says he is missing 1.5b, a jump from 700m-1.5b its hard to say what the true amount is.

3. The account can not be searched up via Highscores- traditionally, this means that the account is banned. Unless this has changed- which i don't believe has than in my personal opinion I believe that the user got RWT banned (trading 1.5b from a lvl 3 to a newly purchased account) would probably do it imo. Which leads me to believe that the customer bought the account on the 26th, bought gp, transferred the wealth... account becomes unsearchable on high scores and you can piece the rest of the story.
4. I do believe the account had some wealth on it when it was banned. but the 1.5b pic is from the day he purchased it, he told me in DM's it had 700m, so I believe that to be the correct number. Though he figured he could try to get more out of it once he 'found' and or 'realized' he had a bank pic.
5. According to Chicks TOS, provided on his site and on the checkout page, it mentions that they will only refund the order amount only after the make their investigation. Does not include they will refund any wealth/ or stat gains.
6. To be overall honest, it's hard to prove any bank wealth for any report, and I can't remember a report where someone on staff had deemed it necessary to repay a bank value after losing access to the account. Though, it doesn't help when the value changes from 700m to 1.5b.

TLDR;
I don't believe that chicks should be required to repay an 'x' mystery bank value back to the customer. Though the refund for the account order is processed already. Sorry @Andreas Bloom , I know it's not the outcome you desired