Cant Upload Animated PFP

Discussion in 'Sythe.org Support' started by MG Alex, Oct 26, 2019.

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Cant Upload Animated PFP
  1. Unread #1 - Oct 26, 2019 at 2:28 PM
  2. MG Alex
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    MG Alex Active Member
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    Cant Upload Animated PFP
    Everytime i Upload my 200x200 Animated profile picture I get this response:

    The following error occurred:
    The uploaded file is too large for the server to process.

    Any ideas?
     
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  3. Unread #2 - Nov 7, 2019 at 7:46 AM
  4. BlackBlasses
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    BlackBlasses
    BlackBlasses Donor Global Moderator CDT Member Boomer

    Cant Upload Animated PFP
    Hello @MG Alex,

    What's the size of your avatar? I believe that $5 donors are capped at 128Kb.

    Anyways, to enable larger avatar (150px x 150px) you must be a $25+ donor and the maximum files size is 1Mb, if I'm not mistaken.
     
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  5. Unread #3 - Nov 7, 2019 at 8:03 AM
  6. Skeer
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    Cant Upload Animated PFP
    How big is the file? Could also be the amount of frames that prevends you from uploading it.
     
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