The Runescape Team... through Mod Emilee said:
Hi,
We wanted to update you on the situation that occurred yesterday in which a selection of online accounts were banned accidentally for a short period of time. Following a reboot of the servers, these bans have all been removed from any account affected.
As many of you will know, we recently launched the first phase of a new anti-botting initiative within RuneScape. We’ve been taking action against goldfarmers and spammers for the last few weeks, and culminating in the launch of Botany Bay. Whilst Botany Bay is the most visible aspect of this new anti-bot initiative, behind the scenes we have also introduced an entirely new system, BotWatch, and we’d like to be a little more open about the future of that system, and our plans.
BotWatch is an extremely powerful anti-macroing tool allowing us to analyse, interpret behaviour and take action quicker than ever before. Unfortunately, due to a human error, a heuristic still in the testing phase was inadvertently turned on which resulted in a number of unintentional bans. The mistake was spotted immediately and all incorrect offences were removed from the affected accounts very quickly. A full apology to those affected was posted by Mod Emilee (Quick find code: 15-16-748-64015981) on the forums and we took the decision to gift all affected accounts with a goodwill gesture of 20 spins for the Squeal of Fortune.
Rest assured, steps have already been taken to ensure that an error such as this cannot occur again. Whilst this event is deeply unfortunate and regrettable, it goes to show that with such as system even the slightest mistake can have grand ramifications. It should serve as a reminder to everyone (ourselves included!) that we need to take the roll-out and testing of this system slowly and carefully.
This system (and others) have been collecting data on bot activity for some time now, and we are well aware of people who are using bots, and their activities. As part of the roll-out of this system we will be expanding to further in game locations over the coming weeks. Once again though, we want to move methodically and carefully before deploying this system to cover more activities and locations.
Thank you for your patience, understanding and support as we continue to tackle this extremely important issue.
~ The RuneScape Team