Black Screen (Windows 7)

[Ray-GFX]

Hey, Sythe members! I've been trying to log onto my laptop for a bit now, and it just shows a black screen with a cursor. I've tried going on safe mode, it just shows a black screen too. I can access Ctrl+alt+del, but it doesn't show the task manager option. Im on my phone atm so yeah. Thanks in advance!

 

[Fendle]

Do you have the disc, if you do put it in and do a repair and it will let you keep all your files. It's a known problem for a few people, some people call it the black screen of death. If you don't have the disc then you're probably going to have to reformat the hard drive and start a fresh with a clean install. It could be a virus, have you downloaded anything dodgy lately.

 

[Ray-GFX]

Unfortunately, I don't have the disc. I have important files for graphics that I don't want to lose. Are there any other solutions?

 

[Fendle]

Well, if I was you I would just reformat and reinstall Windows 7 you have the serial for your license for your laptop on the bottom on the sticker.

 

[Ray-GFX]

I don't want to lose any of my files. I also found a solution using BIOS, but when I enter BIOS and click on my USB flash, it does nothing. Any idea why it's doing that?

 

[GamerRoach]

I Think you should contact your computers support because that has happened to me like 10 times in the past 2 years and the computer support always helped me fix the problem

 

[S]

If you cant restore it via safe mode, and you're unwilling to reformat and lose your GFX work; take it to a comp specialist, see if they can help.

 

[Ray-GFX]

Fixed this without deleting a file from my laptop. Thanks for the help, guys. Can be closed!