Audio Not Working, Please Help :(

Discussion in 'Help & Requests' started by Skyraz, Nov 17, 2011.

Audio Not Working, Please Help :(
  1. Unread #1 - Nov 17, 2011 at 2:48 AM
  2. Skyraz
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    Audio Not Working, Please Help :(

    Hey,
    im having trouble getting my computer to pick up my speakers or headphones. I will give some history into my computer and what not, to see if it helps.

    Purchased in 2009, Specs are
    MB Name: Gigabyte Technology Co., Ltd.EG31M-S2
    BIOS version: EG31M-S2 FB
    CPU Name: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
    Memory information: 2,097,151 KB RAM
    GPU: 9800 Geforce

    my hardrive crashed the other day, so i had to get a new one. So i did that, then i ran into another problem, of my computer turning off after 10-15sec, i took it into a shop, and they said that the mobo fan broke for some reason and was resting on my cpu, causing it to turn off.

    Anyways, so i re installed windows and all the drivers, installed wow and noticed that the sound was not working. So i played a mp3 audio file to see if it was just wow. It didn't work, so i went to my audio manager and its telling me i have no audio device connected.
    I thought maybe my driver did not work, so i re-installed it, still nothing. (Realtec High Definition audio Driver).
    I went to device manager, and next to my PCI device is a yellow question mark, and i remember reading somewhere that thats your mobo sound card thing. so im guessing that could be the issue? i went to update it, it asked for a cd, i out my mobo cd in, and nothing happened.

    Im not even sure if im on the right track. Please help
     
  3. Unread #2 - Nov 21, 2011 at 9:26 PM
  4. symphony888
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    Audio Not Working, Please Help :(

    Maybe your Motherboard on-board Audio Drive / Device is spoiled/broken. You might want to research more about it and maybe invest some into a external sound card.
     
  5. Unread #3 - Nov 22, 2011 at 10:22 AM
  6. just un dude
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    Audio Not Working, Please Help :(

    Yellow question mark = No good driver installed for it.

    Teamviewer me and I'll fix it for ya.
     
  7. Unread #4 - Nov 22, 2011 at 6:08 PM
  8. euro-case
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    Audio Not Working, Please Help :(

    You need to install motherboard chipset drivers, so it can find out your audio device. Then you install audio drivers, not the other way.
     
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