I have messaged you several times, just looking for a bit of a direction, or insight on what I should do with my account recovery.
Not once have I received a reply.
Maybe this isn't your department, maybe you don't handle anything to do with recoveries. But I didn't necessarily need YOU to be the one to help me, I just needed some direction.
My experience was like walking into a department store and trying to find the customer service desk & when I ask an employee to help me with direction, they simply don't reply.
So I ask that same person again, because maybe I wasn't clear if they didn't understand me, nothing.
No words.
No response.
They don't care.
I'm sure you're a great Admin & are very busy, but a quick message takes very little time.