Astro Report V2

Made a report a few months ago but things came up in which I was unable to complete what was asked of me so I said I will present my information again in a few months.

So Mid 2016, somewhere between June and August, I purchased a league account off Astro.
I paid $250 for the league account + $20 to transfer it to NA.
-He said the account wasn't his, it was his friends.
-He said nothing would ever happen to it.
-I never received the EU login/pass, the creation date, original email or anything. All that was given to me was the NA name/pass.
-All the logs are on Skype, but that is not needed as he admits it's the account he sold and won't have to prove it.

At first I was only asking for compensation of the account, but since he wants to put the burden on me, I've also purchased over $200 worth of RP on the account.

So back in March something strange happened, the password was changed - nothing else.

So here I tell him we never changed the email (or so I thought) - and he replies with my email that we registered it too.

He asks if I forgot the password - no chance considering it was the login name and I never changed it.

Fast forward to now, the account now has it's password and email changed. When I tried to login to the client, it said "Account has been moved regions."

The attached email/pass is changed, and I have no way to even attempt to recover it more than I already have. I do not have enough details.

Astro then tells me "it's been too long" and then begins to turn it on me suggesting I sold it to a website or some shit.

So he asked me to join the live chat and get proof that the account wasn't sold which there isn't much I can do.

So there's all this information, proof he had the account, sold it to me, gave me the new password, and even presented the email I changed it too.

Along with this I purchased 4 runescape accounts off of him for $800. This was one of my first vouches. I split the 4 accounts with Sept, 2 each for $400. I took 2 and 1 of which is locked and he can't recover. I think I should be compensated for this aswell. I will provide proof when this first issue is resolved.

 

[Pendulum]

@Astro - Unless you have a specific TOS that states your liability, you will need to refund the amount paid for the League of Legends account

For the other claims you'll need to provide evidence

 

I'm going to have an extremely busy week this week so bare with me on my reply speed to this.
I've voiced my concerns in the previous report from 5-6 months ago and since there's no new evidence I'm going to leave it here first for review report
In short, contacting CS about an account does not prove that the account has been recovered instead of sold, in fact it doesn't even prove that the account reviewed by CS was sold by me.
Again I've written my concerns in the previous report so moderators can take a look there.
I'll try to check Sythe at least every other day so again bare with me on the replies, thanks.

 

I'm going to have an extremely busy week this week so bare with me on my reply speed to this.
I've voiced my concerns in the previous report from 5-6 months ago and since there's no new evidence I'm going to leave it here first for review report
In short, contacting CS about an account does not prove that the account has been recovered instead of sold, in fact it doesn't even prove that the account reviewed by CS was sold by me.
Again I've written my concerns in the previous report so moderators can take a look there.
I'll try to check Sythe at least every other day so again bare with me on the replies, thanks.

You asked me to hop in live chat and ask them about the account - what happened to it - and I did.
Let's just say in some fantasy world I did sell the account, that is neither here nor there. it is your duty to provide me with security on the account and you said nothing would happen.
So even if I did sell it, (which I did not) it is still your duty to recover. If you cannot recover it, then it is your job to pay me. You were helpful, and asked me to hop into live chat. I got around to it and nothing came of it.

Can you prove I sold it? How am I supposed to prove I didn't lmao.

When we look at things in terms of who we are dealing with, my character and reputation is well known for being trusted with thousands of dollars. I'm not here to make a quick buck, I'm here to get what's mine. Nothing more. Anyone who knows me will agree with that.

 

[Pendulum]

I understand your concerns, however, if there was no agreement about liability and he doesn't have access to the account anymore then you will need to refund him for the account or try and help recover it back.

 

What I'm saying is that a conversation with CS about an account and a claim that an account login is not working does not prove that it's an account I've sold.
As I previously stated I only remember selling KK a league of legends account a very long time ago. I don't have chatlogs, I don't know what the price was, I don't know the login name I gave, hell I don't even remember what the account was. I've sold dozens of accounts all to different people. I'm asking for proof of what I sold, proof that the account I sold is indeed linked to a recovered account, the price, etc. Again, I do remember selling a league of legends account to KK anything beyond that is not backed by any proof.

 

[Pendulum]

Well there was a vouch left that matches the time and amount quoted

Bought a league account off him, $275. I went first. Deal smooth as always with Gracious

He also had you help recover it last year which you were able to do. I understand that its been a while and some of the info might be harder to remember, but as I mentioned above he will need a refund or assistance with recovering it again.

 

Alright so what other proof is there other than me selling an account for $275? The price is quite irrelevant in that case, re-read what I previously said.
Also, I did not help recover anything - 1 year ago there were still chatlogs about the account sale and all I did was tell him the e-mail he had requested.
2 things are certain right now, I have indeed sold an account to KK and the price, still missing a hell of a lot more to prove that it was indeed recovered and that the supposedly recovered account is an account that I've sold.

 

Alright so what other proof is there other than me selling an account for $275? The price is quite irrelevant in that case, re-read what I previously said.
Also, I did not help recover anything - 1 year ago there were still chatlogs about the account sale and all I did was tell him the e-mail he had requested.
2 things are certain right now, I have indeed sold an account to KK and the price, still missing a hell of a lot more to prove that it was indeed recovered and that the supposedly recovered account is an account that I've sold.

Strawman argument, in your terms there was nowhere stated that I could not re-sell it.
I DID NOT SELL IT, but even if I did, that has nothing to do with it.
You owe me the account whether or not it was sold (it wasn't, just repeating this so you don't twist my words).
You told "nothing would happen to it", and you gave me the email registered, proof of the trade. I'm not sure why you're saying you didn't help me recover it when you quite clearly helped me retrieve information needed to recover it.

Now the email is changed and I can't recover it through that process. I've tried multiple times to manually recover it, but as I do not have:
The original email,
The original password,
The original login name,
there is nothing I can do.

So I've asked you to recover an account that you sold to me and told me nothing would happen.

Can you prove I've sold it?

 

Strawman argument, in your terms there was nowhere stated that I could not re-sell it.
I DID NOT SELL IT, but even if I did, that has nothing to do with it.
You owe me the account whether or not it was sold (it wasn't, just repeating this so you don't twist my words).
You told "nothing would happen to it", and you gave me the email registered, proof of the trade. I'm not sure why you're saying you didn't help me recover it when you quite clearly helped me retrieve information needed to recover it.

Now the email is changed and I can't recover it through that process. I've tried multiple times to manually recover it, but as I do not have:
The original email,
The original password,
The original login name,
there is nothing I can do.

So I've asked you to recover an account that you sold to me and told me nothing would happen.

Can you prove I've sold it?

When I said "you gave me the email registered" I meant that you told me the email I registered it to after the trade on discord in 2018, just to clarify.

 

[Pendulum]

@Astro - This has been discussed with other staff including admins, you will need to refund the amount he purchased the account for.

 

You can't expect me to refund someone $275 with the only proof being an account sale that occurred nearly 3 years ago.
By that logic, anyone could say their account got recovered without showing any proof of that happening whatsoever and get refunded.
Account sellers can refuse to refund someone because the buyer doesn't like the account anymore or just wants their money back, if that gets reported the case will simply be dismissed. If however the buyer says he doesn't have access anymore, without any proof of that statement (login info that was given upon purchase missing, contacting CS with that info and them confirming it has indeed been recovered by the original owner) they can get refunded? That's not how it works. The least I need is proof.

Riot CS in particular does actually confirm recoveries if you are persuasive enough, confirming an account (without showing which account keep in mind, could be any) has changed regions does not prove a recovery whatsoever.

Here are some examples of Riot confirming a recovery has been successful by a third party, I have more if required:

That confirmation together with a direct link to the account I sold will be enough proof to confirm a recovery.

 

[Gladiator]

@WooWoo

"If it said the account had been moved regions, you have the correct password. It says incorrect password when trying to log in an account that has been switched regions. "

This isn't true. An account I purchased was recovered from me and moved from EUW to NA (back to its original region). If I was to enter the last correct password I had on my region, it'll prompt me with that message, meaning the account was recovered back to its most likely original region - which happened in this case.

"Login names do not change when you change server, so you DO have the EU Login, Na=Eu login"

This is also incorrect. If your login name is already used when you move Region, you're prompted with a message asking you to change the original username. I can confirm this as I have two different login names for the same account when I swap regions back and forth.

You've been infracted as this report doesn't involve you, in future PM the Moderator dealing with the report if you feel like you have something vital to add. Refer to this sticky:
Do NOT post unless you have information on a report [YOU WILL BE INFRACTED OR TEMPORARILY BANNED]

 

[Pendulum]

The proof we require for account recovery claims is understandably low due to the nature of how proving a recovery tends to play out. This is one the main reasons we have suggested users to create a TOS to defend themselves against account disputes.

I've included staff and admins in this decision, i've applied a DNT until this has been resolved

 

I've sent him my BTC address on discord, no response.

 

[Pendulum]

No response, you know how to make this right when you decide to

 

The facts of this case are still in dispute.

Specifically it should be easy to demonstrate the account was not recovered by the current owner (self recovery) via LoL live chat. I’m discussing with Astro and Krab on discord at the moment.

Astros ban has been lifted until the case is decided but his DNT remains.

 

After looking at what little evidence there was on both sides I decided on balance the account was more likely than not recovered by the original owner. In particular there was another email originally set to the account.

There was fault on both sides: neither party could produce the conversation where the sale was agreed to, and therefore the terms of the agreement including refunds, returns and warranties. Krab did not change the password on the account after he received it.

Astro refunded the original value of the account.