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Ashley @Dave

  • Thread starter Thread starter UnregisteredAshleyyyy
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UnregisteredAshleyyyy

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Ashley @Dave
Not receiving my password reset email to my registered email address osrswills*******@outlook

Can someone assist please?
 
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Ashley @Dave
I've contacted Richard about messing with the email settings to see why you wouldn't have gotten the email - will hopefully see an update soon
 
Ashley @Dave
Can I change my email to something else? Seeing as outlook seems to be having problems if you could change my email address to [email protected]

block out my email address in this reply once you have it please
 
Ashley @Dave
I have a dynamic IP every time and I turn off my router at night before I go to sleep... I am given a new IP address but the location is still the same?
 
Ashley @Dave
Here is a screenshot of the current email address registered with my Sythe account to somewhat prove its me.. Just not getting the recovery pass email hence why I've asked if the email can be changed to [email protected]

I have added you on skype Dave also if you need to talk to me

http://imgur.com/88GiXVq proof of osrswillstwitter email
 
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Ashley @Dave
Post again for us so I can verify your dynamic IP. As for email, we're working on getting it fixed.
 
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Ashley @Dave
The IP you originally posted this dispute with is a proper match, however the recent 2-3 posts aren't.

Please post the email change request with the first IP you used to post this dispute.

Thanks.
 
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Former OMM
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Ashley @Dave
The IP you originally used on the acc matches the octets of the IP for this dispute (the first post). Then the IP at some point on the acc (Ashley) changes to the ones on your second dispute meaning that the octet you initially posted with is still linked to your router/you can still access it.

Please do so, it's necessary for the email change.
 
Ashley @Dave
Can you tell me which IP address you're actually looking for so I have some sort of idea? I've turned my router off last night so today I should have a different IP from yesterday?
 
Ashley @Dave
Ok I've checked my outlook.com recently activity to see which IP address you are referring too. I think I've changed it about 10 times now and this seems to be close to the original first post
 
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