Adobe Reader PDF files

[zbigniew]

Hello!

My client has two .PDF files. I watched the file settings and they were created back in 2010. Now they don't open in the latest version of Adobe Reader. The file contains information from the text and pictures. I don't know how else to open these files. I tried again to open them with Foxit but it didn't work. does anyone have any experience in such matters? any instructions or programs that solve such problems?

 

[Laptop65]

Try Adobe Reader 9? You can download it someplace online if you Google it.

 

Hello!

My client has two .PDF files. I watched the file settings and they were created back in 2010. Now they don't open in the latest version of Adobe Reader. The file contains information from the text and pictures. I don't know how else to open these files. I tried again to open them with Foxit but it didn't work. does anyone have any experience in such matters? any instructions or programs that solve such problems?

Try using google chrome to open a PDF. Or try uploading the PDF to google drive. You should be able to view it.

 

[zbigniew]

Thank you for the advice. I'll try to do as you said.

 

[brodersen]

You need to restore the files from backup to be able to gain access to them again or if you don't have a backup, then hopefully you have a trace of the virus left so you can pay the $300 ransom to unencrypted the files. The ransomware that is doing the rounds is Cryptolocker and this scans local and network files and will encrypt a variety of files that it is configured to find.

 

[brodersen]

I also got the idea to try to recover the files using the PDF Recovery Toolbox if you have not backup . Maybe something will work out.pdf repair and recovery download link. http://www.oemailrecovery.com/pdf_recovery.html

There is a good write-up about Cryptolocker here:

http://blog.malwarebytes.org/intelligence/2013/10/cryptolocker-ransomware-what-you-need-to-know/

 

[zbigniew]

Thank you guys for your feedback and help. Thank you!

 

[calossus]

Thank you guys for your feedback and help. Thank you!

Any luck? I would recommend PDF-XChange Editor to try and view the files.