Hi
@pizzarolls69
The worker should provide all RuneLite screenshots, if they do you are pretty sure that the worker hasn't botted. Out of experience of running a services Discord it rarely happens that there is false bans by reputable workers who provide all RuneLite screenshots. What would have triggered the ban in this case would be a lot of experience gained together with a switch of ip address (switch of country). This is what Jagex monitors when looking at bans. You are able to appeal your ban here:
https://support.runescape.com/hc/en-gb/articles/360000867958-Appeal-a-ban
Provide the reason that your account was hijacked. The best way to protect yourself against these bans is to ask if the worker can play on a VPN that is close to you and from the same country, this will most likely not trigger the detection system of Jagex while ordering services.
Hopefully this helps, sorry to hear about the infraction.