account disabled but no offences?

[irn928]

title pretty much says all i have no offences on my main that i just recovered last night. theres nothing on it but says accounts disabled..??

any help>?

 

[mrfreakingpeanut]

Is it locked?

 

[irn928]

i dont think so let me check

edit: it isnt locked. stil no offences ... still not able to play

 

[mrfreakingpeanut]

Sorry man, I have no idea then

 

[irn928]

well thanks for the help nyways it was a good idea =))

 

[Greeley]

Irn, go to the "upgrade account" section, and see if you have negative members credit.

This is probably the reason

 

[1encore1]

^ Yeh what he said, usually it's because the credit card or debit card you are using has ran out of cash. If not than you'll just have to send an e-mail to Jagex customer support explaining what has happened and how to undo it.

 

[irn928]

alright im gonna try that then ill update whenever i know thanks to everyone that has helped



edit: ok so it is billing i guess my phone didnt pay for it. o well thanks guys again.

 

[Greeley]

Toldaa yaaa